Lippincott - Senior Consultant, Marketing Customer Strategy

Company:
Lippincott

Description:
As a Senior Consultant, MCS, you will blend strategic, analytical, and creative thinking to drive customer‑centric growth for your clients. You will consult across industries worldwide on a range of topics including brand & marketing strategy, growth strategy, value proposition, innovation, and customer experience.

Responsibilities:

Gather, organize, and summarize information on client business strategy, industry and competitive dynamics, best‑practice analyses, communications audits, and customer insights to identify key implications.

Conduct in‑depth interviews with client management and key stakeholders.

Support case‑team planning and analysis of quantitative and qualitative customer/prospect research, from discrete choice analysis to focus groups.

Pick up new skills and knowledge in new areas quickly, leveraging client, firm, and external resources.

Collaborate with other consultants and designers to explore alternatives and develop thinking, including brainstorming sessions.

Contribute to the development and storyline of client presentations.

Effectively communicate with, and present to, both internal case teams and external client teams.

Qualifications:
Knowledgeable

3+ years of experience in strategy consulting, corporate strategy, brand strategy, brand management, innovation, or strategic planning.

Outstanding written and oral communication and interpersonal skills.

Analysis and synthesis of complex datasets using tools such as SPSS, Excel, and SQL.

An analytical and rigorous approach to finding solutions and flexibility in applying them.

Passionate and Driven

A willingness to push thinking, attack issues from multiple angles, and stretch oneself to provide outstanding brand ideas to clients.

An appetite for learning and wrestling with challenging topics across a diverse range of clients and industries.

A passion for problem solving, creative expression, and improving the way companies relate to customers.

Openness to travel, seeing things in new ways, and exploring new ideas.

Benefits:
Applicable base pay ranges from $105,000 to $130,000. The base pay offered will be determined by factors such as experience, skills, training, location, certifications, and education. In addition to the base salary, this position will be eligible for performance‑based incentives.

We offer a competitive total rewards package that includes health benefits, a 401(k) savings plan, and employee assistance programs.

Equal Opportunity
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

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