Manager Customer Service

Overview

Become part of the excitement.
As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals.
Responsibilities

Assist the Branch Manager in managing resources within the branch
Supervise and mentor customer service, administrative, warehouse, and transportation functions
Staff all service and administrative functions and monitor performance of related employees
Implement customer-facing service solutions and e-commerce solutions
Set branch schedules, establish procedures, and resolve service failures
Collaborate with Branch Manager in managing profitability, expenses, and assets
Qualifications

SAP and Microsoft Office experience
Supervisory and leadership skills; ability to motivate and support a team
Problem solving and conflict resolution skills
1+ years experience required
2 year degree preferred
Compensation

The expected base salary for this position is starting at

$61,127

annually depending on experience. This position is also bonus eligible - based on specific and relevant business metrics.
Benefits

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits
Life Insurance coverage for you and options for your family
Save on expenses with Flexible Spending Accounts
Enjoy our Disability Benefits at no cost to you
Share in our success with Profit Sharing Plans
401(k) Savings Plan with company match to help secure your future
Paid Vacation & Sick Days to spend time away from work or in case of an illness
Rest and recharge during our Paid Holidays throughout the year
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health
Volunteer with Community Time Off to give back to the community
Predictable Work Schedules to plan your life: no weekends or nights for most roles
Celebrate your and others' achievements with our Employee Recognition Program
Reach your career goals with our Educational Reimbursement and Career Development Programs
And many more perks that support your well‑being and career growth
Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.
Equal Opportunity Employer

Equal Opportunity Employer/Vet/Disabled

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