Patient Account Specialist

To support a growing healthcare environment, the full-time Patient Account Specialist will work remotely to manage patient inquiries, establish payment arrangements, and ensure timely resolution of account balances while adhering to collection policies.
Key responsibilities

Screen patients and process Financial Assistance Applications while verifying eligibility according to policy
Communicate with patients via various channels to address inquiries and obtain necessary documentation for financial assistance
Resolve outstanding patient accounts by coordinating with responsible parties and securing appropriate payments from various sources

Required qualifications

Minimum of 1 year of experience in collections, customer service, billing, or a related medical field
Preferred college coursework in Accounting, Business, Medical Technology, Communications, or Social Work
Proficient in MS Office applications and skilled in alphanumeric data entry
Familiarity with government, commercial, and third-party billing is preferred
Ability to work independently and collaboratively with minimal supervision