Patient Account Specialist

Working remotely on a full-time basis, the Patient Account Specialist will manage patient inquiries regarding payment options, establish payment arrangements, and ensure timely resolution of account balances while adhering to collection policies.
Key responsibilities

Screen patients and process Financial Assistance Applications, verifying eligibility according to policy
Communicate with patients through various channels to address inquiries and obtain necessary documentation for billing and assistance programs
Resolve outstanding patient accounts by coordinating with insurance companies and other relevant parties to secure appropriate payments

Required qualifications

Minimum of 1 year of experience in collections, customer service, billing, or a related medical field
Preferred college coursework in Accounting, Business, Medical Technology, Communications, or Social Work
Proficiency in MS Office applications and 10-key calculators
Familiarity with government, commercial, and third-party billing is preferred
Ability to work independently and collaboratively with limited supervision