Account Executive

Account Executive - Marketing & Client Services
Springfield, MA | Full-Time | Onsite
Are you a marketing professional who loves the client-facing side of the business?
We're partnering with a well-established agency in the Springfield, MA area that is looking for an Account Executive to join its client services team.
This is a hands-on role for someone who enjoys building strong client relationships while keeping marketing strategy, projects, people, and deliverables moving forward.
You don't necessarily need to come from a traditional Account Executive path. We're interested in professionals with experience in account management, marketing, digital marketing, content strategy, communications, project management, or a related area who have the ability to develop trusted relationships with clients and confidently coordinate work across teams.
What you'll do: Serve as a primary point of contact for assigned clients and manage relationships from onboarding through ongoing engagement
Lead client communications, status updates, reporting, and strategic discussions
Translate client goals and needs into clear direction for internal teams
Coordinate integrated marketing initiatives across digital, creative, PR, media, and content
Keep projects, timelines, priorities, and deliverables on track
Anticipate challenges and proactively resolve issues
Bring forward ideas and recommendations that add value
Identify opportunities to expand services and grow existing client relationships
What we're looking for: Someone who is polished and comfortable with clients, highly organized, proactive, and genuinely interested in marketing. You should be comfortable juggling multiple clients and priorities in a fast-moving environment and taking ownership rather than waiting to be told what needs to happen.

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