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The Anonymous Tip Box: Why Do We Bother?

Yesterday, the New Yorker launched an anonymous tip box. Excuse my skepticism, but I’m not sure why any newsroom wastes their resources on those things. (Sorry, boss!)

Instead of being a useful, secure tool for the public to use as a means of contacting an organization, tip boxes are in reality just a kitschy, spammy, and not particularly secure design element. I get why we have them — to make a show of transparency — but how many leads have you ever gotten from the tip box?

Every time I glimpse one of the notifications from ours in my inbox, I half expect the Syrian Electronic Army to pop out. But it’s usually an insult, jibberish, or a well meaning publicist with a request to cover an event entirely unrelated to the theme of our blog.

The key element here is safety. No one in their right mind– or at least the kind if people you’d want to be conversing with concerning a potential story– is going to try to contact you via the tip box. It’s like calling someone on a landline: intrusive and unlikely to result in a timely connection. It’s called email, or at this point, even a Twitter DM. 

If it weren’t for the disturbing news this week about the Justice Department’s seizure of AP’s phone records, maybe I could find room in my heart for the tip box. But if phone records aren’t safe from our own government, why would anyone leak something through an online tool such as the tip box? Perhaps I’m still just in shock and feeling vicariously betrayed, but the digital anonymous tip box is akin to the charming little crinkly noise my Kindle makes on my iPad. It’s a cute reminder of the more idealistic days of yore — the ones we like to think existed or hope for. But it’s all sort of a farce, isn’t it? 

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How To Be Like The MailOnline: Make News, Make Video, Make Money

It was a shocker to read that the MailOnline is America’s third largest news outlet this morning, just behind NYTimes.com and WashingtonPost.com.

But it’s easy to get ahead when you have chutzpah. As a tabloid, it appears there was no hand wringing about pay models or how to fit sponsored content between slideshows of Kate Middleton’s baby bump and unsolved crime conspiracies. Sort of like the New York Post doesn’t worry about fact checking before laying our their morning edition.

From AdExchanger

 We don’t produce the content for them. What we do is create content hubs where their content will naturally fit in with our editorial. They may provide information about their products, videos showcasing their service and content relevant to topics in their product category. So we bring years of content publishing experience and an understanding of what audiences want to read. The marketer brings years of category insight and product knowledge. The end result has to provide more value to the consumer than if we had done this on our own. It’s in everyone’s interest to create something that’s entertaining. On top of that, it has to be clear that there’s a sponsor involved.

You can prattle on about the quality of the content and journalistic endeavors all you want, but the reality of digital publishing is just do it. ‘It just has to be clear that there’ a sponsor involved.’  Read more

Gawker’s Kinja Platform: Please Don’t Make Me Blog for You

It finally happened. I’m not ashamed to admit that I’m a bit of a Gawker groupie and I’ve been waiting for the rollout of Kinja on all of their sites. Not because I am an avid commenter (that requires more dedication than I can give), but because I wanted to see how it was going to work from the sidelines. I have mixed feelings.

 1) Mobile Layouts 

I know that everyone keeps saying that mobile is the future, and it is, of course. Fine. But I still don’t know how I’m supposed to work on a tablet. The old Gawker layout was optimized for a desktop experience, with the main blog post and a scroll down menu of new and trending posts. You could pick and choose, hop around the site before getting back to whatever you were avoiding before you came to Gawker in the first place.

The new Kinja layout is clean, sleek and modern. Everything you want a digital experience to be — except that you have to scroll around too much. I find myself reading many of the blurbs without actually clicking on a story. And when you do click into a story, that’s it. You have to work to browse. 

On a tablet, the Kinja reading experience makes more sense. Video and ads and posts all come together in one, non-annoying, continuous roll. My reaction to reading the new Gawker on my laptop is the first time I ever felt old. And why can’t you Tweet single posts? What’s the deal, Denton?   Read more

RealMatch: Innovation in the Classifieds Section

The golden age of newspapers all ended with Craigslist and Monster.com, right? When job boards left their rightful place in the back of the publications. Interestingly enough, those same job boards are starting to come back and create revenue streams for content publishers.

RealMatch has changed the game of recruitment and founder Gal Almog is leading the charge. The company has revolutionized the model of employers and job seekers posting and clicking through gigs on various sites with their Real-Time Job Matching technology. It’s like a dating site for recruitment, says Almog. A user uploads a resume and specifies what they’re looking for and when a job opens up, the technology alerts you. Employers and advertisers post jobs on one site and it gets distributed through RealMatch’s network. “We do all the heavy lifting,” as Almog puts it.

So what does this have to do with newspapers? Everything. Read more

Can’t We All Just Subscribe? Why ‘Paywalls’ Won’t Get Us Anywhere

Circling in my head this week are two media bits that I probably wouldn’t have paid attention to if I wasn’t still mulling over the state of paid journalism.

The first was an email from Pro Publica, on the tail of its release of “Dollars for Docs,” asking for a donation to help continue the good work. The second was a blog post you can read here about what newspaper execs should really say to users about paywalls.

And here is my conclusion: we have got to stop using the word ‘paywall.’ Now there will be some of you that are in the ‘information wants to be free,’ camp. That’s fine when it comes to transparency and politics, but not so great a business model for news pubs. So let’s stop talking about putting up walls to keep people out. The paywall has only led to griping from consumers who’ve reached their monthly article limit, and unique ways to get around them. We’re wordsmiths, we know words matter, and ‘paywall’ is another relic of the old media-new media debate. Knock it off.

Why can’t we just call it what it is? A subscription. Of course, many in the industry have finally started calling subscriptions (see what I did there?) what they are: a quick fix to make balance sheets look better. They add another revenue source, and that’s it.

Raju Narisetti said in an interview this week:

You have to think of it as a revenue stream from your most loyal people that will help, because it’s a little bit of an annuity, if you will, that will help soften the blow of what’s happening to CPMs of most papers and what’s happening to advertising. It will cushion the blow, it’ll create a new revenue stream, and in time could create more loyalty and potential upselling opportunities for ebooks and events and things like that. But it’s just going to be that — it’s going to be a stream of revenue that you didn’t have, but it’s not going to solve your problems. If anybody out there thinks a paywall is going to solve our industry’s problems in itself, they’re in for a very rude surprise.

Fine, a subscription model can’t be it. And there has to be a way, eventually, to figure out how to make digital dollars with advertising, too. But I think you have to be really cynical about humanity to just assume that no one is going to want to read interesting, enlightening, meaningful content on all the cool toys that tablets will spawn. And that it will be paid for. And that there will be the same sort of selection – from the soapy, poorly targeted tabloids to the wonky and elitist journals — that we  used to have on newsstands. Call me idealist. Call me naive. At least I’m not defeatist.

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