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Posts Tagged ‘Facebook Comments’

Facebook’s Best Practices for Journos: Optimize Graph Tags, and Your Editorial Staff

When Facebook released their Best Practices guide for media last week, I admit I thought it was cute. In my world, I consider Facebook sort of my ‘private life,’ a space I reserve to share thoughts and internet things with people I actually know, whereas I consider Twitter my more public persona, where I follow strangers’ opinions. Facebook’s advice seemed like they were pointing out the obvious (‘have your content creators use the ‘Follow’ button’) in a last ditch attempt to make the social network as relevant as Twitter, especially in the wake of the all the ‘social media as wire service’ talk since the Boston marathon bombings and manhunt.

But that’s sort of a fallacy. In fact, one billion people still use Facebook, all the time. When I’m honest with myself, my newsfeed is just as full of wedding photos and lunch break musings from my real-life acquaintances as it is new posts and headlines from my favorite media outlets, just like Twitter. And Facebook is starting to get savvy about helping those publishers garner traffic and reader engagement. It’s not a bad product. 

Slate is the best example of a using Facebook to successfully engage their readers; it’s even the case study in the handbook. They’ve doubled their Facebook referrals between the second quarter of 2012 and the first of 2013. Read more

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How Should Newspapers Respond To Criticism On Their Facebook Page?

What would you do if someone came to your Facebook wall and started writing mean things about you or your work? You’d probably de-friend them, or at least delete the comments. But is that the way a news organization should respond? Does it matter that the industry is built on the very foundation of giving everyone a voice and space to share their opinions?

This question came up this week when the editor of the Hanford Sentinel posted this on the organization’s Facebook wall:

Read more

Facebook Comments Come To Mobile Devices

Facebook Comments, which have become a favorite third-party commenting tool of publishers, now work on mobile devices, Facebook said in a blog post on Wednesday.

The integration is automatic. If a website has the comment box implemented, the mobile version of Facebook comments will automatically display for users on mobile devices.

“The Comments Box for mobile is the latest update to the plugin to make commenting more social and authentic, improve the quality of conversations online, and drive traffic and engagement to media sites,” Facebook wrote in the post. Read more