Senior IVR Experience Architect | Dialogflow CX Lead

A leading healthcare company is seeking a Conversational Design Lead to enhance customer experience across their voice channel. This role involves designing and innovating IVR systems using Google Dialogflow CX, working closely with multidisciplinary teams. Candidates should have over 8 years of relevant experience in design strategy and product design, with a proven background in developing user-friendly conversational experiences. The position offers a competitive salary between $104,000 and $143,000, alongside robust benefits and a chance to make a significant impact in healthcare. #J-18808-Ljbffr