Senior IVR Experience Architect | Dialogflow CX Lead

A healthcare services company is seeking a Conversational Design Lead to enhance customer interactions through IVR. Responsibilities include leading migration to Google Dialogflow CX and collaborating across teams to innovate conversational applications. Applicants should possess 8+ years in design strategy, a Bachelor's degree, and experience creating accessible digital experiences. This role involves a remote work setup with occasional required office travel in Florida, offering a competitive salary range of $104,000 - $143,000 per year. #J-18808-Ljbffr