Senior IVR Experience Architect | Dialogflow CX Lead

A healthcare company located in Santa Fe, NM is seeking a Conversational Design Lead to oversee the end-to-end customer experience for voice interactions. Responsibilities include migrating IVR systems to Google Dialogflow CX and designing innovative user experiences. Ideal candidates will have a Bachelor’s degree, 8+ years of experience in design strategy, and familiarity with Google Dialogflow CX. This position offers a salary range of $104,000 - $143,000 per year and benefits supporting holistic well-being. #J-18808-Ljbffr