Senior IVR Experience Architect | Dialogflow CX Lead

A healthcare company is seeking a Conversational Design Lead in North Carolina to enhance user experience across voice channels. This role involves leading the migration to Google Dialogflow CX, designing conversational systems, and improving user engagement. Candidates should have a Bachelor’s degree and extensive experience in design strategy, especially in IVR. The position offers a competitive salary ranging from $104,000 to $143,000 annually and includes opportunities for bonuses and various employee benefits. #J-18808-Ljbffr