Senior Conversational Design Lead - Remote IVR & AI

A leading healthcare organization in Columbus, Ohio, seeks a Conversational Design Lead to enhance customer interactions through voice channels. This role includes designing and implementing systems to improve user experiences and support healthcare plans. Ideal candidates will have over 8 years of experience in design strategy, proficiency in Google Dialogflow CX, and a passion for innovation. Competitive compensation between $104,000 and $143,000 per year along with comprehensive benefits is offered. #J-18808-Ljbffr