
CX Automation Lead - Digital Journey Orchestration
UKG (Ultimate Kronos Group), Oklahoma City, OK, United States
A leading software solutions provider seeks a Customer Experience Automation Lead in Oklahoma City, OK. This role focuses on designing and optimizing digital engagement journeys within Customer Success. The ideal candidate will have over 6 years of experience in SaaS roles and deep knowledge of lifecycle strategies. Key responsibilities include enhancing automated workflows and collaborating cross-functionally to deliver impactful digital solutions. The position offers a competitive salary and potential for performance-based bonuses.
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