Enterprise IT Service Desk Analyst - First-Contact Support

A leading IT services provider in Orlando is seeking an Analyst for the Enterprise Service Desk. This role involves managing incoming IT support requests, troubleshooting technical issues, and ensuring a world-class client experience. Candidates should have an Associate's Degree in Technology and 2-5 years of experience in Microsoft environments. Strong communication and documentation skills are essential. The position may include participation in an on-call rotation and responsibilities covering various IT support tasks. #J-18808-Ljbffr