Customer Service Representative
Staffing Solutions Enterprises, Hudson, OH, United States
Pay Rate:
$21/hour
Schedule:
Monday–Friday, 8:30 AM – 5:00 PM
Employment Type:
Temp-to-Hire
Openings:
2
Location:
Hudson, OH
Dress Code:
Business Casual
Position Summary We are seeking a reliable and detail‑oriented
Customer Service Representative
to join a fast‑paced manufacturing environment. This role is critical to supporting customers, processing orders, and coordinating with internal teams to ensure accurate and timely service.
The ideal candidate is dependable, professional, and comfortable adapting to new processes in a growing organization. Strong attendance and punctuality are essential for success in this role.
Key Responsibilities
Provide professional customer support via phone and email
Accurately enter and process customer orders using an ERP system
Respond to inquiries regarding orders, deliveries, and general account questions
Coordinate with production, shipping, and sales teams to ensure timely fulfillmentMaintain detailed and accurate customer and order records
Monitor and manage shared inboxes and follow up on outstanding requests
Resolve issues efficiently and elevate concerns when appropriate
Adapt quickly in a fast‑paced environment with ongoing changes
Perform additional duties as assigned
Required Qualifications
High School Diploma or GED
Prior customer service experience, ideally in a manufacturing, industrial, or order‑entry setting
Familiarity with ERP systems and data entry
Strong computer skills, including Microsoft Outlook
Excellent communication and interpersonal skills
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
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$21/hour
Schedule:
Monday–Friday, 8:30 AM – 5:00 PM
Employment Type:
Temp-to-Hire
Openings:
2
Location:
Hudson, OH
Dress Code:
Business Casual
Position Summary We are seeking a reliable and detail‑oriented
Customer Service Representative
to join a fast‑paced manufacturing environment. This role is critical to supporting customers, processing orders, and coordinating with internal teams to ensure accurate and timely service.
The ideal candidate is dependable, professional, and comfortable adapting to new processes in a growing organization. Strong attendance and punctuality are essential for success in this role.
Key Responsibilities
Provide professional customer support via phone and email
Accurately enter and process customer orders using an ERP system
Respond to inquiries regarding orders, deliveries, and general account questions
Coordinate with production, shipping, and sales teams to ensure timely fulfillmentMaintain detailed and accurate customer and order records
Monitor and manage shared inboxes and follow up on outstanding requests
Resolve issues efficiently and elevate concerns when appropriate
Adapt quickly in a fast‑paced environment with ongoing changes
Perform additional duties as assigned
Required Qualifications
High School Diploma or GED
Prior customer service experience, ideally in a manufacturing, industrial, or order‑entry setting
Familiarity with ERP systems and data entry
Strong computer skills, including Microsoft Outlook
Excellent communication and interpersonal skills
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
#J-18808-Ljbffr