Property Manager
11Residential, Bozeman, MT, United States
Position Summary
As a Property Manager, you will oversee day‑to‑day operations of a designated community, ensuring exceptional service delivery, resident satisfaction, and overall operational efficiency. Your responsibilities include leasing, marketing, financial management, staff supervision, and fostering a sense of community among residents.
What you’ll be doing
Supervise maintenance and leasing staff, delegate tasks, provide training and coaching, and ensure timely completion of work.
Review and approve lease applications, ensuring compliance with company policies and standards.
Maintain high property occupancy rates through effective resident retention strategies and tailored leasing and marketing approaches.
Stay informed about current market conditions and competition to optimize property performance.
Increase revenue while managing controllable expenses, including revenue collections and delinquency control.
Provide exceptional customer service to residents, promptly addressing any issues or concerns.
Oversee maintenance operations to ensure timely completion of service requests and adherence to quality standards.
Manage positive relationships with vendors and negotiate contracts.
Coordinate resident activities and communication, including monthly newsletters and community events.
Prepare and deliver financial and marketing reports to stakeholders in a timely manner.
Manage the property budget and adhere to budgetary guidelines and purchasing protocols.
Utilize Yardi Voyager, CRM IQ, RentCafe, HappyCo, and other property management systems to ensure accurate record keeping, compliance, reporting, and communication.
Conduct regular property inspections to maintain curb appeal and address maintenance needs.
Collaborate with leadership and Human Resources on various functions, including recruitment, performance management, and employee relations.
Assist other properties, if needed, to support overall operational goals.
Fulfill any other duties as assigned by management based on business needs.
Education and Qualifications
2+ years of experience in managing multifamily properties.
Proficiency in using Yardi Voyager is required, and experience with other property management software including CRM IQ, RentCafe, and HappyCo is a plus.
Proficient in Microsoft Office Suite including Word, Outlook, Excel, and Teams.
Being bilingual in English and Spanish is a plus.
Strong knowledge of local, state, and federal Fair Housing and other housing laws.
High school diploma or equivalent (GED) is required.
Must hold and maintain a valid driver’s license and have reliable transportation.
Must possess a high level of integrity and compassion with an emphasis on teamwork, inclusion, growth, and customer service.
Must be able to work in‑person on premises. This role is not eligible for remote work.
Compensation
The base compensation range for this position is $30 to $33 per hour (depending on experience and skills).
In addition to the base pay, this role offers performance‑driven bonuses.
Exact compensation may vary based on skills, experience, and location.
Benefits
Medical, dental, and vision insurance coverage.
Health savings account.
401(k) with a 4% company match.
30% employee rental discount based on availability.
Mileage stipend or reimbursement for travelling positions.
Education reimbursement program.
Paid time off — vacation, sick, paid holidays, birthday holiday, service day, and health & wellness day.
Exciting growth and development opportunities.
Physical Requirements
Perform work in a professional office environment.
Use standard office equipment such as computers, phones, photocopiers, and fax machines.
Regularly sit, move around the work environment to train, monitor, and ensure compliance with company requirements.
Walk the property (or properties) regularly, including climbing stairs, to show apartment homes and amenities to prospective residents.
Stand for extended periods and move throughout the community in various weather conditions.
Communicate verbally with employees, co‑workers, and customers in person, virtually, and by phone.
Lift, push, and pull up to 25 pounds.
Travel to various worksites that may require overnight stays, flights, or prolonged travel in a vehicle.
The above statements describe the general nature and level of requirements for the work being performed. They are not exhaustive, and all personnel may be required to perform duties outside their normal responsibilities from time to time, as needed.
EEO Statement 11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.
You must be able to pass a criminal background check and drug test.
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What you’ll be doing
Supervise maintenance and leasing staff, delegate tasks, provide training and coaching, and ensure timely completion of work.
Review and approve lease applications, ensuring compliance with company policies and standards.
Maintain high property occupancy rates through effective resident retention strategies and tailored leasing and marketing approaches.
Stay informed about current market conditions and competition to optimize property performance.
Increase revenue while managing controllable expenses, including revenue collections and delinquency control.
Provide exceptional customer service to residents, promptly addressing any issues or concerns.
Oversee maintenance operations to ensure timely completion of service requests and adherence to quality standards.
Manage positive relationships with vendors and negotiate contracts.
Coordinate resident activities and communication, including monthly newsletters and community events.
Prepare and deliver financial and marketing reports to stakeholders in a timely manner.
Manage the property budget and adhere to budgetary guidelines and purchasing protocols.
Utilize Yardi Voyager, CRM IQ, RentCafe, HappyCo, and other property management systems to ensure accurate record keeping, compliance, reporting, and communication.
Conduct regular property inspections to maintain curb appeal and address maintenance needs.
Collaborate with leadership and Human Resources on various functions, including recruitment, performance management, and employee relations.
Assist other properties, if needed, to support overall operational goals.
Fulfill any other duties as assigned by management based on business needs.
Education and Qualifications
2+ years of experience in managing multifamily properties.
Proficiency in using Yardi Voyager is required, and experience with other property management software including CRM IQ, RentCafe, and HappyCo is a plus.
Proficient in Microsoft Office Suite including Word, Outlook, Excel, and Teams.
Being bilingual in English and Spanish is a plus.
Strong knowledge of local, state, and federal Fair Housing and other housing laws.
High school diploma or equivalent (GED) is required.
Must hold and maintain a valid driver’s license and have reliable transportation.
Must possess a high level of integrity and compassion with an emphasis on teamwork, inclusion, growth, and customer service.
Must be able to work in‑person on premises. This role is not eligible for remote work.
Compensation
The base compensation range for this position is $30 to $33 per hour (depending on experience and skills).
In addition to the base pay, this role offers performance‑driven bonuses.
Exact compensation may vary based on skills, experience, and location.
Benefits
Medical, dental, and vision insurance coverage.
Health savings account.
401(k) with a 4% company match.
30% employee rental discount based on availability.
Mileage stipend or reimbursement for travelling positions.
Education reimbursement program.
Paid time off — vacation, sick, paid holidays, birthday holiday, service day, and health & wellness day.
Exciting growth and development opportunities.
Physical Requirements
Perform work in a professional office environment.
Use standard office equipment such as computers, phones, photocopiers, and fax machines.
Regularly sit, move around the work environment to train, monitor, and ensure compliance with company requirements.
Walk the property (or properties) regularly, including climbing stairs, to show apartment homes and amenities to prospective residents.
Stand for extended periods and move throughout the community in various weather conditions.
Communicate verbally with employees, co‑workers, and customers in person, virtually, and by phone.
Lift, push, and pull up to 25 pounds.
Travel to various worksites that may require overnight stays, flights, or prolonged travel in a vehicle.
The above statements describe the general nature and level of requirements for the work being performed. They are not exhaustive, and all personnel may be required to perform duties outside their normal responsibilities from time to time, as needed.
EEO Statement 11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.
You must be able to pass a criminal background check and drug test.
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