Personal Banker Bulverde Marketplace
PNC, San Antonio, TX, United States
Position Overview
Personal Banker – Bulverde Marketplace Branch, San Antonio, Texas.
Working within PNC’s Retail Branch Banking Network, you’ll strengthen customer relationships through a defined sales process, engaging customers in conversations to identify appropriate financial solutions.
Bilingual Spanish Preferred Spanish proficiency is preferred.
Job Description
Acquire and deepen the branch customer base through proactive sales and service activities.
Manage the customer experience by identifying opportunities to improve the customer’s financial well‑being.
Collaborate with ecosystem partners to grow the customer’s share of wallet.
Position PNC solutions to drive new revenue and customer loyalty.
Drive proactive sales conversations through inbound and outbound interactions including outbound calling, service‑to‑sales, teller interactions, appointment setting, and effective lobby engagement.
Deliver a full PNC conversation with every client interaction to identify appropriate PNC solutions.
Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships.
Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively.
Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
Participate in branch daily operations, ensuring they are completed efficiently and accurately.
Maintain a heightened scrutiny to identify and avoid loss.
Preferred Skills
Accountability
Banking
Client Loyalty
Customer Experience (CX)
Customer Service
Identifying Opportunities
Leveraging Technology
Proactive Sales
Competencies
Banking Products
Digital Awareness
Effective Communications
Managing Multiple Priorities
Matrix Management
Problem Solving
Prospecting
Retail Lending
Selling
Understanding Customer Needs
Work Experience Typically requires 3+ years of related experience or product knowledge. Equivalent combinations of education, certifications, and experience (including military service) may be considered.
Education No specific degree required.
Certifications & Licenses No certifications or licenses required for this position.
Benefits PNC offers a comprehensive benefits package, including health, dental, and vision coverage (with a Health Savings Account feature), life insurance, short and long‑term disability protection, 401(k) with match, pension and stock purchase plans, dependent care reimbursement, educational assistance, and a wellness program. Paid time off includes maternity/parental leave, paid holidays, occasional absence days, vacation days, and additional accrual based on years of service.
Disability Accommodations Statement If an accommodation is required for the application process, please contact AccommodationRequest@pnc.com or call 877‑968‑7762 and say "Workday". All accommodation requests will be handled confidentially. PNC provides reasonable accommodations to qualified applicants and employees with disabilities.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to FDIA, SAFE Act, and FINRA criminal history screening requirements.
California Residents Refer to the California Consumer Privacy Act Privacy Notice for information on how PNC may use or disclose your personal data in our hiring practices.
Visa Sponsorship PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
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Working within PNC’s Retail Branch Banking Network, you’ll strengthen customer relationships through a defined sales process, engaging customers in conversations to identify appropriate financial solutions.
Bilingual Spanish Preferred Spanish proficiency is preferred.
Job Description
Acquire and deepen the branch customer base through proactive sales and service activities.
Manage the customer experience by identifying opportunities to improve the customer’s financial well‑being.
Collaborate with ecosystem partners to grow the customer’s share of wallet.
Position PNC solutions to drive new revenue and customer loyalty.
Drive proactive sales conversations through inbound and outbound interactions including outbound calling, service‑to‑sales, teller interactions, appointment setting, and effective lobby engagement.
Deliver a full PNC conversation with every client interaction to identify appropriate PNC solutions.
Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships.
Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively.
Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
Participate in branch daily operations, ensuring they are completed efficiently and accurately.
Maintain a heightened scrutiny to identify and avoid loss.
Preferred Skills
Accountability
Banking
Client Loyalty
Customer Experience (CX)
Customer Service
Identifying Opportunities
Leveraging Technology
Proactive Sales
Competencies
Banking Products
Digital Awareness
Effective Communications
Managing Multiple Priorities
Matrix Management
Problem Solving
Prospecting
Retail Lending
Selling
Understanding Customer Needs
Work Experience Typically requires 3+ years of related experience or product knowledge. Equivalent combinations of education, certifications, and experience (including military service) may be considered.
Education No specific degree required.
Certifications & Licenses No certifications or licenses required for this position.
Benefits PNC offers a comprehensive benefits package, including health, dental, and vision coverage (with a Health Savings Account feature), life insurance, short and long‑term disability protection, 401(k) with match, pension and stock purchase plans, dependent care reimbursement, educational assistance, and a wellness program. Paid time off includes maternity/parental leave, paid holidays, occasional absence days, vacation days, and additional accrual based on years of service.
Disability Accommodations Statement If an accommodation is required for the application process, please contact AccommodationRequest@pnc.com or call 877‑968‑7762 and say "Workday". All accommodation requests will be handled confidentially. PNC provides reasonable accommodations to qualified applicants and employees with disabilities.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to FDIA, SAFE Act, and FINRA criminal history screening requirements.
California Residents Refer to the California Consumer Privacy Act Privacy Notice for information on how PNC may use or disclose your personal data in our hiring practices.
Visa Sponsorship PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
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