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Customer Service Rep

Solar Refrigeration and Appliance Service, Metairie, LA, United States


Customer Service Representative

We are hiring quickly for a dependable and friendly Customer Service Representative to join our busy, growing office in Metairie. This role is ideal for someone who enjoys talking with customers, staying organized, and helping people get the service they need.
What You'll Do:
Answer and handle customer calls
Schedule and manage service appointments
Assist customers with questions and service needs
Coordinate schedules with technicians and internal team
Verify warranty coverage and update customer records
What We're Looking For:
1+ year of customer service, call center, or office experience
Strong phone presence and communication skills
Comfortable guiding conversations and helping customers make decisions
Organized, reliable, and able to multitask in a fast-paced environment
Positive, team-oriented attitude
Basic computer skills
Pay & Benefits:
$17$19/hour (based on experience)
Monthly performance bonuses
Paid time off + paid holidays
Health, dental, and vision insurance
401(k) program
Why This Job Stands Out:
Steady, year-round work
Structured training provided
Supportive, team-oriented workplace
Opportunities to grow with the company
Employee perks including team lunches and milestone rewards
Apply Today We are actively interviewing and looking to fill this position immediately. Compensation: $17.00 - $19.00 per hour