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Commercial Loan Servicing Specialist- CBG Operations

Regions Bank, Birmingham, AL, United States


Job Description At Regions, the Loan Servicing Specialist performs a variety of operational tasks within Loan Servicing which may include special servicing, loan workout, investor relations, and loan operations.

Primary Responsibilities

Receives and reviews incoming work, contacting appropriate resources as needed

Reviews loan documentation for accuracy

Completes validation of loan documentation, reports, and/or systems

Documents missing, incorrect, or incomplete documents and/or data

Performs data entry and/or enters loans into the appropriate systems

Resolves customer or associate inquiries as necessary and communicates when applicable

Prepares, edits, distributes, and/or corrects specialized and/or complex documents/reports

Researches and resolves more complex loan related issues which may include missing payments, disputed accounts history requests and general loan related questions

Works under limited supervision following established guidelines and procedures

Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

High School Diploma or GED

Two years of banking or related work experience

Applicants will be expected to pass any assessment associated with the position

Preferences

Knowledgeable of loan operations activities

Skills and Competencies

Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance

Data entry and typing skills

Proficient in Microsoft Excel and Word

Strong time management

Strong written and verbal communication skills

Position Type Full time

Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Minimum: $40,000.00 USD

Median: $48,310.00 USD

Incentive Pay Plans: This job is not incentive eligible.

Benefits Information

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Location Details Riverchase Complex North Building

Location Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

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