Community Manager - The Seventeen Hundred on East
Greystar Worldwide, LLC, Charlotte, NC, United States
Job Description Summary
This role manages the day-to-day operations of an assigned property, overseeing the team, daily activities, and resources to achieve financial and operational goals. The position ensures compliance with company policies and all applicable housing laws and regulations.
Job Description
Property Name: The Seventeen Hundred on East
Location: Charlotte, NC
Property Type: High‑Rise
Stage: Lease Up
Unit Count: 295
Schedule: Monday to Friday, weekends if required.
Responsibilities
Provide input into budget development by analyzing financial statements and market data.
Meet targeted revenues by setting rent rates, ensuring timely collection, preparing financial reports, and making bank deposits.
Approve invoices, reconcile work performed, and manage vendor communication.
Control expenditures, maintain petty cash fund within approved budget.
Oversee lease enforcement: approve applications, renewals, conduct inspections, and manage evictions and late‑fee collections.
Analyze market trends and implement marketing strategies to achieve occupancy and revenue goals.
Promote resident satisfaction by resolving complaints, monitoring service requests, and ensuring maintenance standards.
Conduct property inspections to maintain safety, cleanliness, and appearance standards.
Supervise staff: interview, hire, train, and evaluate performance according to company policies.
Assist in managing the client/owner relationship through meetings, property tours, and performance updates.
Complete accounting, financial, administrative reports, and other assigned duties.
For California locations: manage lease process using the California Lease File Checklist.
Basic Knowledge & Qualifications
Bachelor’s degree preferred in Business Management, Real Estate, or related field.
4‑6 years of relevant experience in property management, sales, marketing, or customer service.
Ability to manage multiple priorities in a fast‑paced environment.
Excellent communication, conflict resolution, and customer service skills.
Detail‑oriented, self‑motivated, capable of working independently and collaboratively.
Specialized Skills
All required state and local licenses and certifications.
Valid driver’s license for golf cart operation on property.
Proficiency in internet, word processing, spreadsheet, and database programs.
Strong proficiency with property management software (preferably Entrata, Yardi, and/or OneSite).
Excellent management and supervisory skills for hiring and leading a team.
Travel / Physical Demands
Work primarily in an office environment with regular outside exposure.
Ability to access all property parts and manage physical tasks such as lifting up to 20 lbs independently and 50 lbs with assistance.
Local travel for bank deposits, training, and outreach events may be required.
Salary Range
$85,000 - $95,000 per year.
Additional Compensation
Corporate positions may qualify for a quarterly or annual bonus program based on performance.
On‑site property positions may qualify for weekly, monthly, or quarterly bonus programs.
Benefits
Medical, Dental, Vision, and Disability & Life insurance (low employee‑only costs, discounted after 3 and 5 years).
Generous paid time off and holidays, with additional vacation accrued with tenure.
On‑site housing discount at Greystar‑managed communities.
6‑Week paid sabbatical after ten years of service (and every five years thereafter).
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and fertility benefit reimbursement up to $10,000.
Employee Assistance Program, critical illness, accident, hospital, pet insurance, and legal plans.
Charitable giving program and benefits.
Greystar will consider applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct interviews via text or messaging; all communication is from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
#J-18808-Ljbffr
This role manages the day-to-day operations of an assigned property, overseeing the team, daily activities, and resources to achieve financial and operational goals. The position ensures compliance with company policies and all applicable housing laws and regulations.
Job Description
Property Name: The Seventeen Hundred on East
Location: Charlotte, NC
Property Type: High‑Rise
Stage: Lease Up
Unit Count: 295
Schedule: Monday to Friday, weekends if required.
Responsibilities
Provide input into budget development by analyzing financial statements and market data.
Meet targeted revenues by setting rent rates, ensuring timely collection, preparing financial reports, and making bank deposits.
Approve invoices, reconcile work performed, and manage vendor communication.
Control expenditures, maintain petty cash fund within approved budget.
Oversee lease enforcement: approve applications, renewals, conduct inspections, and manage evictions and late‑fee collections.
Analyze market trends and implement marketing strategies to achieve occupancy and revenue goals.
Promote resident satisfaction by resolving complaints, monitoring service requests, and ensuring maintenance standards.
Conduct property inspections to maintain safety, cleanliness, and appearance standards.
Supervise staff: interview, hire, train, and evaluate performance according to company policies.
Assist in managing the client/owner relationship through meetings, property tours, and performance updates.
Complete accounting, financial, administrative reports, and other assigned duties.
For California locations: manage lease process using the California Lease File Checklist.
Basic Knowledge & Qualifications
Bachelor’s degree preferred in Business Management, Real Estate, or related field.
4‑6 years of relevant experience in property management, sales, marketing, or customer service.
Ability to manage multiple priorities in a fast‑paced environment.
Excellent communication, conflict resolution, and customer service skills.
Detail‑oriented, self‑motivated, capable of working independently and collaboratively.
Specialized Skills
All required state and local licenses and certifications.
Valid driver’s license for golf cart operation on property.
Proficiency in internet, word processing, spreadsheet, and database programs.
Strong proficiency with property management software (preferably Entrata, Yardi, and/or OneSite).
Excellent management and supervisory skills for hiring and leading a team.
Travel / Physical Demands
Work primarily in an office environment with regular outside exposure.
Ability to access all property parts and manage physical tasks such as lifting up to 20 lbs independently and 50 lbs with assistance.
Local travel for bank deposits, training, and outreach events may be required.
Salary Range
$85,000 - $95,000 per year.
Additional Compensation
Corporate positions may qualify for a quarterly or annual bonus program based on performance.
On‑site property positions may qualify for weekly, monthly, or quarterly bonus programs.
Benefits
Medical, Dental, Vision, and Disability & Life insurance (low employee‑only costs, discounted after 3 and 5 years).
Generous paid time off and holidays, with additional vacation accrued with tenure.
On‑site housing discount at Greystar‑managed communities.
6‑Week paid sabbatical after ten years of service (and every five years thereafter).
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and fertility benefit reimbursement up to $10,000.
Employee Assistance Program, critical illness, accident, hospital, pet insurance, and legal plans.
Charitable giving program and benefits.
Greystar will consider applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct interviews via text or messaging; all communication is from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
#J-18808-Ljbffr