Affordable Housing Assistant Community Manager
Asset Living, Sacramento, CA, United States
Assistant Community Manager
The Assistant Community Manager is responsible for overseeing daily operations and financial functions under the supervision of the Community Manager. They play a vital role in rent delinquency and collection to optimize the property’s cash flow and financial position, and manage all phases of operations, including personnel, leasing, maintenance, financial, administration, and risk management in the Community Manager’s absence. The role requires supervision of staff to ensure compliance with company policies and procedures, safety and fair housing guidelines, and liability concerns.
Responsibilities
Oversee and manage daily operations and financial functions of the housing community.
Supervise all aspects of property staff to ensure compliance with company policies, safety, and fair housing guidelines.
Handle delinquency and rent collection to optimize cash flow.
Manage transitions when the Community Manager is absent, including personnel, leasing, maintenance, financial, administration, and risk management.
Post and reconcile all payments and incomes, ensuring accuracy and timeliness.
Process bad debt, prepare late notices, coordinate resident and guarantor contact, and handle evictions.
Help the property meet budgeted revenues, expenses, and Net Operating Income.
Post charges to resident accounts, including utility billing where applicable.
Conduct end‑of‑month closings and reporting.
Audit resident files and maintain organized records.
Walk units and post all move‑out charges, statements, and security deposit refunds.
Ensure daily onsite attendance, and screen, hire, train, coach, and develop onsite staff.
Coach staff and ensure compliance with training benchmarks.
Promote a harmonious work environment and support staff performance.
Implement leasing techniques to secure leases and maintain accurate documentation and reporting.
Apply marketing strategies and systems as per the annual marketing plan.
Address resident complaints, pursue satisfaction, and implement resident retention programs.
Show, lease, and move in prospective residents.
Maintain excellent customer service for maintenance requests and ensure timely repairs through regular inspections.
Assist in supervising all business functions related to operations.
Plan and utilize property resources, equipment, and supplies economically, including vendor bid and pricing.
Qualifications & Experience
Minimum 1 year experience with affordable housing programs (e.g., LIHTC, HUD Section 8, Section 236, PRAC, 811 PRA, USDA Rural Development, HCD, HOME Funds and Bonds).
Preferred Affordable Housing Accreditations: HCCP, HCP‑E, COS, BOS, TCS, CPO (not required).
High School diploma or equivalent; Bachelor’s degree preferred or two years of experience in the housing industry, or one to two years of related experience and/or training.
Basic knowledge of Fair Housing Laws and OSHA requirements.
Basic computer skills and proficiency in onsite software functions.
Physical Requirements
Regular standing or sitting for prolonged periods; frequent walking and moving between work sites.
Occasional use of ladders, stairs, scaffolding, ramps, and step stools; ability to lift objects up to 25 lbs.
Operation of machinery, power tools, motor vehicles, and golf carts.
Ability to work overtime, weekends, night hours, and in outdoor environments with precipitation and wind.
Ability to work in small or enclosed spaces, flat and non‑flat terrain, extreme temperatures, and exposure to hazardous chemicals.
Salary
$19 per hour to $20 per hour
Benefits
Comprehensive total rewards package including medical, dental, vision, life, accidental, and disability insurance; 401(k) with employer matching; commission and performance bonuses where applicable; paid sick days and company holidays.
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The Assistant Community Manager is responsible for overseeing daily operations and financial functions under the supervision of the Community Manager. They play a vital role in rent delinquency and collection to optimize the property’s cash flow and financial position, and manage all phases of operations, including personnel, leasing, maintenance, financial, administration, and risk management in the Community Manager’s absence. The role requires supervision of staff to ensure compliance with company policies and procedures, safety and fair housing guidelines, and liability concerns.
Responsibilities
Oversee and manage daily operations and financial functions of the housing community.
Supervise all aspects of property staff to ensure compliance with company policies, safety, and fair housing guidelines.
Handle delinquency and rent collection to optimize cash flow.
Manage transitions when the Community Manager is absent, including personnel, leasing, maintenance, financial, administration, and risk management.
Post and reconcile all payments and incomes, ensuring accuracy and timeliness.
Process bad debt, prepare late notices, coordinate resident and guarantor contact, and handle evictions.
Help the property meet budgeted revenues, expenses, and Net Operating Income.
Post charges to resident accounts, including utility billing where applicable.
Conduct end‑of‑month closings and reporting.
Audit resident files and maintain organized records.
Walk units and post all move‑out charges, statements, and security deposit refunds.
Ensure daily onsite attendance, and screen, hire, train, coach, and develop onsite staff.
Coach staff and ensure compliance with training benchmarks.
Promote a harmonious work environment and support staff performance.
Implement leasing techniques to secure leases and maintain accurate documentation and reporting.
Apply marketing strategies and systems as per the annual marketing plan.
Address resident complaints, pursue satisfaction, and implement resident retention programs.
Show, lease, and move in prospective residents.
Maintain excellent customer service for maintenance requests and ensure timely repairs through regular inspections.
Assist in supervising all business functions related to operations.
Plan and utilize property resources, equipment, and supplies economically, including vendor bid and pricing.
Qualifications & Experience
Minimum 1 year experience with affordable housing programs (e.g., LIHTC, HUD Section 8, Section 236, PRAC, 811 PRA, USDA Rural Development, HCD, HOME Funds and Bonds).
Preferred Affordable Housing Accreditations: HCCP, HCP‑E, COS, BOS, TCS, CPO (not required).
High School diploma or equivalent; Bachelor’s degree preferred or two years of experience in the housing industry, or one to two years of related experience and/or training.
Basic knowledge of Fair Housing Laws and OSHA requirements.
Basic computer skills and proficiency in onsite software functions.
Physical Requirements
Regular standing or sitting for prolonged periods; frequent walking and moving between work sites.
Occasional use of ladders, stairs, scaffolding, ramps, and step stools; ability to lift objects up to 25 lbs.
Operation of machinery, power tools, motor vehicles, and golf carts.
Ability to work overtime, weekends, night hours, and in outdoor environments with precipitation and wind.
Ability to work in small or enclosed spaces, flat and non‑flat terrain, extreme temperatures, and exposure to hazardous chemicals.
Salary
$19 per hour to $20 per hour
Benefits
Comprehensive total rewards package including medical, dental, vision, life, accidental, and disability insurance; 401(k) with employer matching; commission and performance bonuses where applicable; paid sick days and company holidays.
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