Coordinator II, Communications Financial Aid
Inside Higher Ed, Houston, TX, United States
Job Title: Coordinator II, Communications Financial Aid
Location: LSC-System Office UP
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 44555
Commitment to Mission
This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.
Cultural Beliefs
One LSC
Student Focused
Own It
Foster Belonging
Cultivate Community
Choose Learning
Job Description
Purpose and Scope
The Coordinator II, Communications Financial Aid (FA) provides oversight and facilitation of day-to-day and some long-term operations by creating, modifying, and maintaining financial aid communications to ensure accuracy of information. Ensures Lone Star College Financial Aid remains in compliance with policies, procedures, and a variety of local, state, and federal regulations. Participates in and plans, develops, evaluates, and improves student and staff communications.
Essential Job Functions
Create, test, maintain, modify, and process highly complex mass communications using Campus Community Module in PeopleSoft
Collaborate with System Marketing and Digital Services in the development and maintenance of LSC Financial Aid programs through design of the Financial Aid website, DMS TV monitors, social media, LSC Homepage, and MyLoneStar portal
Maintain the LSC Financial Aid website, ensuring the content remains current
Assist in developing and managing the Financial Literacy Program by creating educational materials and presentations, leading workshops and virtual sessions, tracking participation, evaluating the program's impact, and overseeing the resources needed to sustain and improve the initiative
Develop, maintain, and enhance the Financial Aid SharePoint site, ensuring timely updates and accurate posting of relevant information, resources, and communications for staff
Assist with distribution of student and staff newsletters with timely information on processes, deadlines, policy updates, events, and other relevant Financial Aid content
Create, modify, open and close Financial Aid forms as requested
Responsible for other reasonable, related duties as assigned
Knowledge, Skills, and Abilities
Strong attention to accuracy and detail
Excellent knowledge of general office and software applications
Possess excellent organizational skills
Strong multi-tasking abilities with the ability to prioritize duties
High level of customer service
Physical Abilities
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, or small parts, or driving an automobile. No special physical demands are required to perform the work.
Work Schedule and Conditions
Equipment used includes PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
Interface with internal and external contacts as needed to carry out the functions of the position
Work is performed in a climate-controlled office with minimal exposure to safety hazards
Required Qualifications
Associate degree or higher and at least 3 years of experience, or an equivalent combination of education and experience
Must be in good standing with the Department of Education
Lone Star College is an EEO Employer. All positions are subject to a criminal background check.
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Location: LSC-System Office UP
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 44555
Commitment to Mission
This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.
Cultural Beliefs
One LSC
Student Focused
Own It
Foster Belonging
Cultivate Community
Choose Learning
Job Description
Purpose and Scope
The Coordinator II, Communications Financial Aid (FA) provides oversight and facilitation of day-to-day and some long-term operations by creating, modifying, and maintaining financial aid communications to ensure accuracy of information. Ensures Lone Star College Financial Aid remains in compliance with policies, procedures, and a variety of local, state, and federal regulations. Participates in and plans, develops, evaluates, and improves student and staff communications.
Essential Job Functions
Create, test, maintain, modify, and process highly complex mass communications using Campus Community Module in PeopleSoft
Collaborate with System Marketing and Digital Services in the development and maintenance of LSC Financial Aid programs through design of the Financial Aid website, DMS TV monitors, social media, LSC Homepage, and MyLoneStar portal
Maintain the LSC Financial Aid website, ensuring the content remains current
Assist in developing and managing the Financial Literacy Program by creating educational materials and presentations, leading workshops and virtual sessions, tracking participation, evaluating the program's impact, and overseeing the resources needed to sustain and improve the initiative
Develop, maintain, and enhance the Financial Aid SharePoint site, ensuring timely updates and accurate posting of relevant information, resources, and communications for staff
Assist with distribution of student and staff newsletters with timely information on processes, deadlines, policy updates, events, and other relevant Financial Aid content
Create, modify, open and close Financial Aid forms as requested
Responsible for other reasonable, related duties as assigned
Knowledge, Skills, and Abilities
Strong attention to accuracy and detail
Excellent knowledge of general office and software applications
Possess excellent organizational skills
Strong multi-tasking abilities with the ability to prioritize duties
High level of customer service
Physical Abilities
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, or small parts, or driving an automobile. No special physical demands are required to perform the work.
Work Schedule and Conditions
Equipment used includes PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
Interface with internal and external contacts as needed to carry out the functions of the position
Work is performed in a climate-controlled office with minimal exposure to safety hazards
Required Qualifications
Associate degree or higher and at least 3 years of experience, or an equivalent combination of education and experience
Must be in good standing with the Department of Education
Lone Star College is an EEO Employer. All positions are subject to a criminal background check.
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