Data Center Technician
Amazon Web Services (AWS), Hermiston, OR, United States
Description
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
Key Job Responsibilities
Perform server rack installations, hardware break‑fix on various components, troubleshoot network issues, and respond to operational incidents that impact service availability, escalating to senior technicians and management as needed.
Serve as the primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
Perform on‑call duties and participate in scheduled maintenance and change management activities.
Contribute to documentation and process improvement initiatives based on analysis of operational issues.
Help train and onboard new team members.
Essential Requirements
Ability to travel to or commute between data center locations as needed.
Willingness to temporarily work at alternative sites during training periods or until the assigned facility is operational.
Travel frequency will vary based on business needs and the operational status of the assigned facility.
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
Physical Requirements
Regularly lift and/or move up to 40 pounds; or participate in group lifts for 41+ pounds.
Work in cramped and/or elevated locations.
Bending, lifting, stretching, and reaching.
Standing and walking for up to 8+ hours a day.
Ascending and descending ladders, stairs, gangways safely and without limitation.
Work in a noisy environment.
Work shifts longer than 8 hours to support 24/7 operations, including night and day shifts.
About The Team
AWS values diverse experiences and an inclusive culture. You’ll work with a cross‑functional team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. We support a collaborative environment that encourages bold ideas and continuous learning.
Basic Qualifications
High school or equivalent diploma.
1+ years of computer/server hardware troubleshooting or related IT experience.
Ability to work on a flexible schedule, including days, nights, and/or weekends.
Preferred Qualifications
Experience managing work and priorities through a ticketing system.
Experience working in a Data Center environment.
Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering).
Understanding of network design, protocols, and layer 1/2 troubleshooting.
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and require a workplace accommodation during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Starting pay: 27.00 - 48.00 USD hourly (location: Hermiston, OR, USA).
Company: Amazon Data Services, Inc.
Job ID: A10395123
#J-18808-Ljbffr
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
Key Job Responsibilities
Perform server rack installations, hardware break‑fix on various components, troubleshoot network issues, and respond to operational incidents that impact service availability, escalating to senior technicians and management as needed.
Serve as the primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
Perform on‑call duties and participate in scheduled maintenance and change management activities.
Contribute to documentation and process improvement initiatives based on analysis of operational issues.
Help train and onboard new team members.
Essential Requirements
Ability to travel to or commute between data center locations as needed.
Willingness to temporarily work at alternative sites during training periods or until the assigned facility is operational.
Travel frequency will vary based on business needs and the operational status of the assigned facility.
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
Physical Requirements
Regularly lift and/or move up to 40 pounds; or participate in group lifts for 41+ pounds.
Work in cramped and/or elevated locations.
Bending, lifting, stretching, and reaching.
Standing and walking for up to 8+ hours a day.
Ascending and descending ladders, stairs, gangways safely and without limitation.
Work in a noisy environment.
Work shifts longer than 8 hours to support 24/7 operations, including night and day shifts.
About The Team
AWS values diverse experiences and an inclusive culture. You’ll work with a cross‑functional team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. We support a collaborative environment that encourages bold ideas and continuous learning.
Basic Qualifications
High school or equivalent diploma.
1+ years of computer/server hardware troubleshooting or related IT experience.
Ability to work on a flexible schedule, including days, nights, and/or weekends.
Preferred Qualifications
Experience managing work and priorities through a ticketing system.
Experience working in a Data Center environment.
Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering).
Understanding of network design, protocols, and layer 1/2 troubleshooting.
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and require a workplace accommodation during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Starting pay: 27.00 - 48.00 USD hourly (location: Hermiston, OR, USA).
Company: Amazon Data Services, Inc.
Job ID: A10395123
#J-18808-Ljbffr