Patient Service Representative Charlotte PT
Atrium Health, Charlotte, NC, United States
Job Summary
Receives and provides information to patients, significant others, healthcare team members and hospital guests in a courteous and professional manner. Provides an accurate and timely registration process to the patient population.
Essential Functions
Greets and assists customers, patients, and visitors. Acts with a sense of urgency when dealing with patients and workflow.
Verifies all patients have orders with diagnosis and referring physician information including a legible physician signature.
Performs point-of-service collections in a professional manner.
Acts and communicates in a professional manner, appropriate for the healthcare setting.
Assumes responsibility for ensuring the waiting area is clean and orderly.
Identifies patients using two forms of identification; armbands all patients. Explains the process to all patients. Assists patients with undressing needs if required.
Responds to emergencies in the department following processes identified for that particular area.
Assists in meeting departmental goals, point-of-service collections and registration accuracy.
Physical Requirements
Ability to work in a fast-paced environment. Requires the ability to concentrate with constant interruptions. Will be required to sit, stand, walk, push, pull and moderate lifting of patients.
Education, Experience and Certifications
High School Diploma or GED required.
Benefits and Compensation
Base compensation listed within the pay range $20.80 - $31.20 per hour.
Premium pay such as shift, on call, and more.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Additional Benefits
Paid Time Off programs.
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits such as adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Other Details
Part time, 16 hours per week. Varies schedule. No benefits eligibility. Positon located at Advocate Health: Charlotte PT.
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Receives and provides information to patients, significant others, healthcare team members and hospital guests in a courteous and professional manner. Provides an accurate and timely registration process to the patient population.
Essential Functions
Greets and assists customers, patients, and visitors. Acts with a sense of urgency when dealing with patients and workflow.
Verifies all patients have orders with diagnosis and referring physician information including a legible physician signature.
Performs point-of-service collections in a professional manner.
Acts and communicates in a professional manner, appropriate for the healthcare setting.
Assumes responsibility for ensuring the waiting area is clean and orderly.
Identifies patients using two forms of identification; armbands all patients. Explains the process to all patients. Assists patients with undressing needs if required.
Responds to emergencies in the department following processes identified for that particular area.
Assists in meeting departmental goals, point-of-service collections and registration accuracy.
Physical Requirements
Ability to work in a fast-paced environment. Requires the ability to concentrate with constant interruptions. Will be required to sit, stand, walk, push, pull and moderate lifting of patients.
Education, Experience and Certifications
High School Diploma or GED required.
Benefits and Compensation
Base compensation listed within the pay range $20.80 - $31.20 per hour.
Premium pay such as shift, on call, and more.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Additional Benefits
Paid Time Off programs.
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits such as adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Other Details
Part time, 16 hours per week. Varies schedule. No benefits eligibility. Positon located at Advocate Health: Charlotte PT.
#J-18808-Ljbffr