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Hospital Clinical Liaison

Eden Senior Care, Yeadon, PA, United States


EDEN EAST is a portfolio of skilled nursing on the East Coast, providing post‑acute care and nurturing a family‑like environment for residents.

Position: Hospital Clinical Liaison
Primary responsibility is to generate and manage leads in referring hospitals, ensuring expectations for quality mix, occupancy rates, conversion ratios, and admission growth.

Job Functions

Meets with potential customers prior to admission to assist in “closing” the sale and obtaining personal information that can be used by the facility to enhance the experience

Makes sales calls to hospital social workers, case managers, physicians, and other individuals capable of directing referrals

Demonstrates growth in hospital referrals as shown by an increase in overall occupancy and quality mix, and attains goals for conversion rates

Coordinates work with other departments to ensure all patient expectations are met

Develops referrals from referral hospital discharge planning departments, emergency and therapy departments, physicians, case managers, insurance companies and other referral sources

Qualifications (Skills, Knowledge, Experience)

Must be an RN or LPN in Pennsylvania

Bachelor’s degree preferred; substantial experience in a comparable position may be considered in lieu of a degree

At least two years of sales/marketing experience in healthcare services, products, or pharmaceuticals

Physical Demands

Primary activities involve driving, walking, talking; includes sitting, standing, and constant movement throughout the day

Travel: 90% of time traveling to/from and within assigned hospitals and referral sources

Skills, Knowledge And Abilities

Strong financial and management skills

Ability to adapt to a flexible work schedule and occasional overnight travel

Positive, effective communication with hospital personnel, residents, families, community members, volunteers, and other facility staff

Special interest in, and positive attitude about, working with short‑ and long‑term care residents and the elderly

Effective communication with a diverse range of audiences and settings

Fluency in reading, writing, speaking, and understanding English

Meets all health requirements as required by law

Basic computer knowledge with aptitude for learning company applications (Microsoft Office, Excel, E‑mail, Outlook, Internet Explorer)

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