Collections Administrator
CFS, Northfield, IL, United States
Duration: Full Time
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Collections Specialist
We are seeking an experienced Collections Specialist to support a fast‑paced collections function. This role focuses on managing past‑due accounts, resolving balances, and maintaining professional customer relationships.
Responsibilities:
- Perform outbound and inbound collections on assigned accounts
- Communicate with customers via phone and email to resolve past‑due balances
- Arrange payments and follow up on commitments
- Document collection activity accurately across systems
Qualifications:
- 3+ years of collections experience
- Strong written and verbal communication skills
- Detail‑oriented with solid follow‑up skills
- Professional, composed approach to collections
- Experience working in a high‑volume environment preferred