Program Support Assistant (OA)
US Department of Veterans Affairs, Beckley, WV, United States
Program Support Assistant (OA)
Major Duties May Include:
Coordinates travel and training for the Chief, assisting with administrative enrollment, travel reservation, itineraried, requests and voucher reconcilliation.
Coordinates meeting spaces, IT support, and requirements. Attends meetings, prepares meeting minutes, and follows up on action items with appropriate staff members independently.
Greets, assists, and refers visitors. Answers, screens and refers phone calls. Liaison between the supervisor and subordinate units.
Primary records liaison for the department administrative Standards Operating Procedures (SOP) and policies. Analyzes administrative processes and workflows and identifies areas for improvement. Makes suggestions to the Administrative Officer, updates policies, and implements changes within the department.
Backup timekeeper, responsible for the Delegation of Authorities for time and leave program and ensures the supervisors have completed their education in order to appropriately post approvals
Assist with referring patient complaints to the Patient Advocate for the SW service line.
Work Schedule: Monday-Friday 8am-4:30pm
Telework: Ad-Hoc
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant (OA) PD23140-O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not authorized
Major Duties May Include:
Coordinates travel and training for the Chief, assisting with administrative enrollment, travel reservation, itineraried, requests and voucher reconcilliation.
Coordinates meeting spaces, IT support, and requirements. Attends meetings, prepares meeting minutes, and follows up on action items with appropriate staff members independently.
Greets, assists, and refers visitors. Answers, screens and refers phone calls. Liaison between the supervisor and subordinate units.
Primary records liaison for the department administrative Standards Operating Procedures (SOP) and policies. Analyzes administrative processes and workflows and identifies areas for improvement. Makes suggestions to the Administrative Officer, updates policies, and implements changes within the department.
Backup timekeeper, responsible for the Delegation of Authorities for time and leave program and ensures the supervisors have completed their education in order to appropriately post approvals
Assist with referring patient complaints to the Patient Advocate for the SW service line.
Work Schedule: Monday-Friday 8am-4:30pm
Telework: Ad-Hoc
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant (OA) PD23140-O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not authorized