Front Office Administrator
Randstad USA, Florida, NY, United States
Front Office Administrator
Hiring Immediately! Are you organized, person-oriented, and looking for a role with no weekend shifts? We’re looking for a dependable Front Office Administrator to be the heartbeat of our office. If you’re a pro at juggling phone calls while keeping projects moving behind the scenes, we want to meet you!
What You’ll Be Doing
Be the Face (and Voice): Manage incoming calls and greet customers with a smile.
Project Power-Up: Call customers to confirm installation dates and keep our schedule tight.
HOA Hero: Take the lead on securing the necessary HOA approvals so our installs can stay on track.
Account Support: Help our clients navigate their account info and provide quick, helpful answers.
Keep it Running: Handle the day‑to‑day office basics that keep us organized.
Why You’ll Love It
Consistent Hours: Monday through Friday, 9:00 AM – 5:00 PM. Enjoy your weekends again!
Direct Impact: You aren't just a cog in a machine; you’re essential to our project workflow.
Great Culture: Work with a team that values your input and supports your growth.
Are You the One?
A People Person: You love helping others and stay calm under pressure.
Detail‑Obsessed: You don’t let things fall through the cracks (especially those tricky HOA forms!).
Reliable: You show up ready to make a difference every day.
Salary: $19 – $20 per hour
Shift: First
Work hours: 9 AM – 5 PM
Education: Associate
Key Responsibilities
Communication Management: Act as the primary point of contact for all incoming calls; screen and direct inquiries to the appropriate team members with a professional and friendly demeanor.
Customer Support: Assist customers with inquiries regarding their account information, billing, or general service questions.
Project Coordination: Perform outbound confirmation calls to clients to verify upcoming installation project dates and details.
HOA Liaison: Proactively assist the project team by gathering, submitting, and tracking HOA (Homeowners Association) approvals required for installation projects.
General Administration: Maintain a clean and organized front office space and handle basic clerical duties including filing, data entry, and mail distribution.
Qualifications
Experience: Previous experience in an office administration or receptionist role is preferred.
Communication: Great verbal and written communication skills; comfort speaking with both customers and HOA boards.
Organization: Excellent time‑management skills and the ability to multitask in a fast‑paced environment.
Tech Savvy: Proficiency in Microsoft Office (Word, Excel, Outlook) and general comfort learning new project management software.
Working in a smoke‑free environment.
Front Desk: Minimum 2 years of experience.
Microsoft Excel: Minimum 1 year of experience.
Processing work orders: Minimum 1 year of experience.
Administrative Duties: Minimum 2 years of experience.
Customer Service: Minimum 4 years of experience.
Reliability: Minimum 3 years of experience.
Commitment: Minimum 4 years of experience.
Assisting customers: Minimum 3 years of experience.
Multi‑tasking: Minimum 3 years of experience.
Blue collar industry experience.
Front Desk Coordination: Minimum 1 year of experience.
Enter work orders: Minimum 2 years of experience.
Processing Purchase Orders: Minimum 2 years of experience (preferred).
Scheduling Appointments: Minimum 3 years of experience.
Benefits and Compensation
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, we offer a comprehensive benefits package, including medical, prescription, dental, vision, AD'D, and life insurance offerings, short‑term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Equal Opportunity Employer
We welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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Hiring Immediately! Are you organized, person-oriented, and looking for a role with no weekend shifts? We’re looking for a dependable Front Office Administrator to be the heartbeat of our office. If you’re a pro at juggling phone calls while keeping projects moving behind the scenes, we want to meet you!
What You’ll Be Doing
Be the Face (and Voice): Manage incoming calls and greet customers with a smile.
Project Power-Up: Call customers to confirm installation dates and keep our schedule tight.
HOA Hero: Take the lead on securing the necessary HOA approvals so our installs can stay on track.
Account Support: Help our clients navigate their account info and provide quick, helpful answers.
Keep it Running: Handle the day‑to‑day office basics that keep us organized.
Why You’ll Love It
Consistent Hours: Monday through Friday, 9:00 AM – 5:00 PM. Enjoy your weekends again!
Direct Impact: You aren't just a cog in a machine; you’re essential to our project workflow.
Great Culture: Work with a team that values your input and supports your growth.
Are You the One?
A People Person: You love helping others and stay calm under pressure.
Detail‑Obsessed: You don’t let things fall through the cracks (especially those tricky HOA forms!).
Reliable: You show up ready to make a difference every day.
Salary: $19 – $20 per hour
Shift: First
Work hours: 9 AM – 5 PM
Education: Associate
Key Responsibilities
Communication Management: Act as the primary point of contact for all incoming calls; screen and direct inquiries to the appropriate team members with a professional and friendly demeanor.
Customer Support: Assist customers with inquiries regarding their account information, billing, or general service questions.
Project Coordination: Perform outbound confirmation calls to clients to verify upcoming installation project dates and details.
HOA Liaison: Proactively assist the project team by gathering, submitting, and tracking HOA (Homeowners Association) approvals required for installation projects.
General Administration: Maintain a clean and organized front office space and handle basic clerical duties including filing, data entry, and mail distribution.
Qualifications
Experience: Previous experience in an office administration or receptionist role is preferred.
Communication: Great verbal and written communication skills; comfort speaking with both customers and HOA boards.
Organization: Excellent time‑management skills and the ability to multitask in a fast‑paced environment.
Tech Savvy: Proficiency in Microsoft Office (Word, Excel, Outlook) and general comfort learning new project management software.
Working in a smoke‑free environment.
Front Desk: Minimum 2 years of experience.
Microsoft Excel: Minimum 1 year of experience.
Processing work orders: Minimum 1 year of experience.
Administrative Duties: Minimum 2 years of experience.
Customer Service: Minimum 4 years of experience.
Reliability: Minimum 3 years of experience.
Commitment: Minimum 4 years of experience.
Assisting customers: Minimum 3 years of experience.
Multi‑tasking: Minimum 3 years of experience.
Blue collar industry experience.
Front Desk Coordination: Minimum 1 year of experience.
Enter work orders: Minimum 2 years of experience.
Processing Purchase Orders: Minimum 2 years of experience (preferred).
Scheduling Appointments: Minimum 3 years of experience.
Benefits and Compensation
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, we offer a comprehensive benefits package, including medical, prescription, dental, vision, AD'D, and life insurance offerings, short‑term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Equal Opportunity Employer
We welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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