Remote Medicaid Contact Center Implementation Lead

Humana Inc is seeking a Medicaid Contact Center Operations & Implementation Lead in Albany, NY. This role requires expertise in contact center operations and operational readiness for new state launches. The ideal candidate will have a Bachelor's degree, 5+ years in contact center operations, and experience in Medicaid Managed Care. The position is remote with occasional travel for training. A robust benefits package is included, supporting overall well-being.
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