Medicaid Contact Center Ops & Implementation Lead

Humana Inc is seeking a Medicaid Contact Center Operations & Implementation Lead in Cheyenne, Wyoming. This role involves supporting the growth of Medicaid and Integrated contact center operations, leading operational readiness for new state launches, and improving member experience. Candidates should have a Bachelor's degree and 5+ years in Contact Center Operations, with a focus on Medicaid Managed Care. The position offers a competitive salary and benefits, including a bonus incentive plan.
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