Medicaid Contact Center Ops & Implementation Lead

Humana Inc is seeking a Medicaid Contact Center Operations & Implementation Lead in Concord, NH. The role involves leading operational readiness for new state launches and managing Medicaid contact center programs, with a focus on improving member experience and operational excellence. Candidates should have a Bachelor’s degree and significant experience in contact center operations and Medicaid management. This position offers a hybrid working environment, competitive salary, and comprehensive benefits.
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