Remote Medicaid Contact Center Implementation Lead

Humana Inc is seeking a Medicaid Contact Center Operations & Implementation Lead to support the growth and performance of contact center operations. You will lead operational readiness for new state launches, improve member experiences, and collaborate on operational strategies. Candidates should have a Bachelor's Degree and over 5 years of experience in contact center operations, with strong leadership and operational excellence skills. This role offers a remote work option with occasional travel.
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