Remote Medicaid Contact Center Implementation Lead

Humana Inc is seeking a Medicaid Contact Center Operations & Implementation Lead in Trenton, New Jersey. This role involves leading operational readiness and providing support for Medicaid contact center programs. The ideal candidate should have over 5 years of experience in contact center operations, a Bachelor's degree, and a strong understanding of Medicaid Managed Care. A hybrid work model is available, with occasional travel required to Humana's offices for training or meetings. Competitive compensation and benefits are offered.
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