Remote Bilingual Service Desk Analyst - Level 1 IT Support

CAI is seeking a full-time remote Service Desk Analyst in Des Moines, Iowa. The role involves providing Level 1 technical support and customer service via phone, email, or chat. Candidates should have a background in service desk roles and excellent troubleshooting skills. The position requires individuals to work from 1:00 pm to 9:00 pm EST. The starting pay is $18.00 per hour, with benefits including medical, dental, and vision insurance.
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