Remote Bilingual Service Desk Analyst - Level 1 IT Support

CAI is seeking a dedicated Service Desk Analyst in Little Rock, Arkansas, to provide remote Level 1 technical support. The role requires 6-12 months of experience in Service Desk or technical support and strong customer service skills. As a vital part of the team, you will troubleshoot hardware and software issues, manage support requests, and document ticket resolutions efficiently. The position offers a salary of $18.00 per hour, along with a comprehensive benefits package including medical, dental, and vision insurance.
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