Professional - Business Analyst II
Apex Systems, Houston, TX, United States
## Job Description# Professional - Business Analyst II* Utilize **ServiceNow** for ticketing, asset management, and report generation* Audit software and hardware maintenance contracts to ensure appropriate billing* Develop and support purchasing processes, including:
+ Purchase requisitions
+ Vendor evaluations and reviews
+ Financial tracking
+ SAP processes* Provide ad hoc analysis to improve operational efficiency through advanced reporting and detailed analysis* Review and report monthly volumes for:
+ Mobility
+ Multi-Function Devices (MFDs)
+ Computers
+ Enterprise software* Evaluate and process shopping carts for equipment and software procurement* Support Home Use programs (e.g., McAfee, Microsoft products)* Use **SAP** for forecasting, budget entries, and reporting* Support printer technical operations and Multi-Function Device processes* Manage software license compliance, including Microsoft licenses* Facilitate periodic vendor meetings to ensure SLA adherence and performance compliance* Perform benchmarking and process improvement initiatives for End User Services* Support Asset Management by ensuring database accuracy of hardware and software assets* Maintain and report time tracking activities* Provide consultation to clients on IT financial and statistical data* Develop Statements of Work (SOWs) for new and renewed End User Services contracts* Analyze existing contracts for vendor compliance* Stay current on IT industry trends and technology direction* Demonstrate proficiency with **Microsoft O365**, including Outlook and Excel* Maintain chargeback processes and tracking* Ensure compliance with corporate policies and guidelines (Financial, Accounting, Purchasing & Logistics)* Bachelor’s degree in business administration or related field* **OR** equivalent applicable work experience* Minimum **5 years** of experience in the computer-related industry or End User Support processes* Financial background supporting the full lifecycle of end user assets and services*Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing(R) in Talent Satisfaction in the United States and Great Place to Work(R) in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click*
*for more details.*
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+ Purchase requisitions
+ Vendor evaluations and reviews
+ Financial tracking
+ SAP processes* Provide ad hoc analysis to improve operational efficiency through advanced reporting and detailed analysis* Review and report monthly volumes for:
+ Mobility
+ Multi-Function Devices (MFDs)
+ Computers
+ Enterprise software* Evaluate and process shopping carts for equipment and software procurement* Support Home Use programs (e.g., McAfee, Microsoft products)* Use **SAP** for forecasting, budget entries, and reporting* Support printer technical operations and Multi-Function Device processes* Manage software license compliance, including Microsoft licenses* Facilitate periodic vendor meetings to ensure SLA adherence and performance compliance* Perform benchmarking and process improvement initiatives for End User Services* Support Asset Management by ensuring database accuracy of hardware and software assets* Maintain and report time tracking activities* Provide consultation to clients on IT financial and statistical data* Develop Statements of Work (SOWs) for new and renewed End User Services contracts* Analyze existing contracts for vendor compliance* Stay current on IT industry trends and technology direction* Demonstrate proficiency with **Microsoft O365**, including Outlook and Excel* Maintain chargeback processes and tracking* Ensure compliance with corporate policies and guidelines (Financial, Accounting, Purchasing & Logistics)* Bachelor’s degree in business administration or related field* **OR** equivalent applicable work experience* Minimum **5 years** of experience in the computer-related industry or End User Support processes* Financial background supporting the full lifecycle of end user assets and services*Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing(R) in Talent Satisfaction in the United States and Great Place to Work(R) in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click*
*for more details.*
#J-18808-Ljbffr