Remote Bilingual Service Desk Analyst - Level 1 IT Support

CAI is looking for a bilingual Service Desk Analyst to join their remote team in Salt Lake City, UT. This full-time role involves providing technical support to users via various channels, including phone, email, and chat. The ideal candidate should have 6-12 months of experience in a service desk or technical support position, excellent customer service skills, and strong troubleshooting abilities. The position has a shift from 1:00 pm to 9:00 pm EST and offers a competitive hourly rate of $18.00.
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