People & Culture Manager
The Fairmont Hotel, Telluride, CO, United States
Job Description
Summary of Responsibilities:
Lead end‑to‑end recruitment and hiring processes, including job postings, applicant tracking (SmartRecruiter), candidate follow‑up, job offers, background checks, I9 compliance, and onboarding administration.
Administer new hire and employee data across HR systems (ADP, HireRight, HERO), ensuring data accuracy, confidential record‑keeping, and timely processing of employment changes.
Facilitate new hire orientation, onboarding programs, and Heartist culture training to promote engagement, compliance, and brand alignment.
Oversee internal mobility processes, including internal applicants, referral programs, and tracking of referral payouts.
Serve as the technical point of contact for ADP and HERO (Talent Acquisition, Performance Management, and Learning), supporting system implementation, testing, training, audits, and continuous improvements.
Produce HR metrics, corporate and regulatory reporting, and workforce analytics, including turnover, training hours, promotions, wage analysis, and budget planning.
Partner with Finance, Payroll, and leadership teams on annual performance reviews, wage adjustments, merit increases, market surveys, and salary benchmarking.
Ensure full compliance with employment laws and policies, including employee relations matters, investigations, progressive discipline, terminations, unemployment claims, and ethics hotline concerns.
Oversee workers' compensation, OSHA compliance, leave administration (FMLA, FAMLI, ADA, LOA, STD/LTD), and return‑to‑work programs.
Oversee employee benefits administration, including open enrollment, employee education, benefit system enrollment, and ensuring colleague understanding of available benefits.
Design, roll out, and facilitate leadership development, diversity & inclusion, discrimination & harassment, and compliance training programs.
Support colleague engagement, wellness initiatives, recognition programs, and cultural events while promoting positive employee relations and open communication.
Assist the Regional Director of People & Culture in daily department operations, strategic HR initiatives, and cross‑functional projects, serving as a compliance backup as needed.
Qualifications
Fluency in verbal and written English required; Spanish is a plus.
Employee benefits experience is an asset.
Intermediate to advanced Microsoft Office skills required.
Previous Human Resources experience preferred.
Hospitality leadership experience preferred.
Experience with ADP or similar HR systems preferred, with the ability to learn and implement new technology platforms.
Demonstrated ability to safeguard confidential information with discretion, tact, and sound judgment.
Adaptable, level‑headed problem solver able to manage multiple priorities in a fast‑paced environment.
Highly organized, detail‑oriented, and able to complete tasks accurately and efficiently.
Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected.
Create an environment where colleagues are empowered, supported and recognized.
Visa Requirements
Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.
Starting Salary
Starting $70,000 annual salary plus benefits and bonus, offer wage based on experience.
Employee Benefits
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
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Summary of Responsibilities:
Lead end‑to‑end recruitment and hiring processes, including job postings, applicant tracking (SmartRecruiter), candidate follow‑up, job offers, background checks, I9 compliance, and onboarding administration.
Administer new hire and employee data across HR systems (ADP, HireRight, HERO), ensuring data accuracy, confidential record‑keeping, and timely processing of employment changes.
Facilitate new hire orientation, onboarding programs, and Heartist culture training to promote engagement, compliance, and brand alignment.
Oversee internal mobility processes, including internal applicants, referral programs, and tracking of referral payouts.
Serve as the technical point of contact for ADP and HERO (Talent Acquisition, Performance Management, and Learning), supporting system implementation, testing, training, audits, and continuous improvements.
Produce HR metrics, corporate and regulatory reporting, and workforce analytics, including turnover, training hours, promotions, wage analysis, and budget planning.
Partner with Finance, Payroll, and leadership teams on annual performance reviews, wage adjustments, merit increases, market surveys, and salary benchmarking.
Ensure full compliance with employment laws and policies, including employee relations matters, investigations, progressive discipline, terminations, unemployment claims, and ethics hotline concerns.
Oversee workers' compensation, OSHA compliance, leave administration (FMLA, FAMLI, ADA, LOA, STD/LTD), and return‑to‑work programs.
Oversee employee benefits administration, including open enrollment, employee education, benefit system enrollment, and ensuring colleague understanding of available benefits.
Design, roll out, and facilitate leadership development, diversity & inclusion, discrimination & harassment, and compliance training programs.
Support colleague engagement, wellness initiatives, recognition programs, and cultural events while promoting positive employee relations and open communication.
Assist the Regional Director of People & Culture in daily department operations, strategic HR initiatives, and cross‑functional projects, serving as a compliance backup as needed.
Qualifications
Fluency in verbal and written English required; Spanish is a plus.
Employee benefits experience is an asset.
Intermediate to advanced Microsoft Office skills required.
Previous Human Resources experience preferred.
Hospitality leadership experience preferred.
Experience with ADP or similar HR systems preferred, with the ability to learn and implement new technology platforms.
Demonstrated ability to safeguard confidential information with discretion, tact, and sound judgment.
Adaptable, level‑headed problem solver able to manage multiple priorities in a fast‑paced environment.
Highly organized, detail‑oriented, and able to complete tasks accurately and efficiently.
Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected.
Create an environment where colleagues are empowered, supported and recognized.
Visa Requirements
Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.
Starting Salary
Starting $70,000 annual salary plus benefits and bonus, offer wage based on experience.
Employee Benefits
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
#J-18808-Ljbffr