Remote Principal Agent Experience & AI Solutions Lead

Humana Inc is seeking a Principal Agent Experience Professional to lead the design and optimization of processes for Medicare Advantage sales agents. This remote role involves overseeing product life cycles, collaborating with technology partners, and enhancing agent experiences through strategic solutions. With 8+ years of experience in customer or agent experience design, candidates will implement analytics to measure performance and champion compliance across systems. Exceptional benefits and a compensation range of $150,000 - $206,300 annually are offered.
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