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Climb the Ladder

Allie fleders story people make workplace

By Scouted.io
By Scouted.io

Allie Fleder is the COO and a founding team member of SimplyWise. She previously founded and ran Sherpa, a British luggage delivery platform that was acquired in 2019. Allie began her career at the Americas Society/Council of the Americas, where she served as the chief of staff to the president. She is a founding member and former Executive Director of the Young Professionals of the Americas network, a board member and former Chair of EUROUT, Europe’s largest LGBT+ business conference, and serves on the Digital Corps leadership committee of Out in Tech. Allie is a graduate of Columbia College and received her MBA from London Business School, where she was a 50thAnniversary Scholar. 

Allie generously shared with us the pivotal moments that shaped her professional journey, and how deciding to be out in the workplace has impacted her career. The following is a lightly edited and thoughtfully condensed transcript of Allie’s story. 

—

I grew up being told not to mix “sex and work”, and by extension, not to bring up one’s sexuality at work. Because to talk about your sexuality was to bring sex into the office.

Working at an NGO in Latin America, I was often the only woman in the room. I would have ideas, but would, particularly when I was just starting out, often shrink back, literally sitting on the side of the room, unable to speak up, afraid to interrupt conversations about sports or childcare. 

I had the opportunity to work closely with a number of public and private leaders across the region, from ministers and presidents to CEOs. I learned a lot about leadership from working with them. One of the harder lessons was that just because someone is a visionary leader does not mean that they are a successful manager. Creating an inclusive, supportive work environment takes work. It takes actively seeking minority voices around the table as you make decisions. The tone must be set at the top by a leader willing to get in the trenches to fight for all voices in order to engender a culture of learning and open communication.

I left the NGO to go to business school in London. During my first months in London, I went to a huge LGTQ conference. They had a career fair, where over 40 companies were looking to recruit LGBTQ hires. I saw the overwhelming number of booths and quite literally cried. I could not believe that, in that room, in that employment context, I didn’t have to hide who I was. Here I was, a 30-year old woman who had spent the last decade in NYC and this felt like a foreign concept to me. I had never had that kind of exposure.

The idea of having a seat at the table, not despite one’s sexuality but rather because of it, felt like a completely foreign concept. It sparked something in me that began to shift the way I thought about sexuality and the workplace. 

Shortly thereafter, I launched my own company–a luggage delivery startup–with my good friend and classmate. I knew that as we were building our own team, I didn’t want to have to hide who I was. I wanted my identity to be known–without beating around the bush or talking about my partner with vague pronouns. When meeting a new member of our team, I wanted to be able to say upfront, “I have a fiancée who is a woman.” 

Around the same time, a mentor of mine named Paul Boskind advised me that if a minority is privileged enough to speak out on behalf of others, they should. Even if you don’t love public speaking or never wanted to be public, if you have a voice it’s important to use it. So I started volunteering and speaking up for the LGBTQ community on panels and in articles online. Going “public” on being out opened the door to disgraceful, bigoted responses. I was “trolled” for having stepped so far out of the closet. I received hate mail and death threats, and while this was something that obviously affected my day-to-day and hurt me deeply, it wasn’t something I was sure I could be open about or share with my team. I felt that to share it was to be too vulnerable, taking some of my power away.

I knew I had to change that. I wanted to finally feel as though I could be fully open about myself at work. And I wanted to be sure that other minority teammates would feel the same. So, I decided to have a conversation with my team, to open up to them about my activeness in the LGBTQ community and the hateful retaliation I received online.

To my surprise, having that vulnerable moment with my team members actually led to mutual openness and trust among us. I even had an employee open up to me afterward, saying they didn’t know I was LGBTQ but that they felt like they could come out and be open about themself because I had. I never thought of it as leading by example–I just knew that I wanted a work culture where I could be exactly who I was, share my struggles, and have a relationship of trust with my team–where everyone’s voice is heard and respected. And I wanted my team to have that, too. 

I learned that being vulnerable, with the right group of people, made for a workplace that functioned on trust and acceptance. I finally knew how to build the culture I had always wanted.

Topics:

Candidates, Climb the Ladder
Climb the Ladder

Right questions ask interview

By Scouted.io
By Scouted.io

During an interview, asking questions is important. But what many may not realize is that the questions you choose to ask can say a lot.

Get the full Scouted Guide to Interviews here.

Ask yourself what each question says about you.

Asking questions during an interview shows that you’re interested, you’ve done your research, and you’re willing to go the extra mile. If you don’t have questions, it makes it seem like you are simply going through the motions and would accept any job. Even more importantly, hiring managers view questions as representative of what you value and what’s important to you. So, when thinking about what you want to ask, take a moment to ask yourself what each question says about you.

Examples of great interview questions:

  • What are the company’s long-term goals objectives?
  • How does this team/department fit into the broader company structure?
  • How does this role fit into the company?
  • How does the company culture come alive to you?
  • Why did the last person who held this role move on?
  • What is the company’s management style?
  • Where do you think management can improve the most?
  • What are the key performance indicators (KPIs) that I should care about?
  • What are the biggest challenges facing the company or department right now?
  • What does a typical day look like?
  • What do you like most/least about working here?
  • What leadership training programs do you offer?
  • How do you foster an open, communicative environment for your employees?
  • How do you celebrate a diversity of ideas and people?
  • Who does this position report to?

Pro tip:
Don’t be afraid to ask the same questions to different people – this can be a great way for you to triangulate across different viewpoints.

Avoid certain questions early on in the process:

  • What are the salary and benefits for this role?
  • How many hours a week do people typically work?
  • How much vacation time do you offer?
  • How soon will I be able to be promoted?

Remember, you are interviewing the company, too, so make sure you are getting the information you need to make an informed decision on whether or not this is a good fit for you.

This article was originally written for the Scouted Guide to Interviews. To download the entire guide, click here.

Topics:

Candidates, Climb the Ladder
Climb the Ladder

Dos donts writing entry level resume

By Scouted.io
By Scouted.io

It’s a tough job market right now, and even harder for recent grads as, typically, your work experience tends to be brief. 

So, with little experience under your belt, what on earth are you supposed to put on a resume? Below we’ve gathered some of our best tips for writing a strong entry-level resume that can help you stand out without widening the margins on your document or adding unneeded fluff. Also, be sure to download Scouted’s resume template to get started. 

Don’t add a professional summary

To be honest, here at Scouted, we’re not huge fans of professional summaries or objective sections. They take up valuable space and are mostly redundant information as resumes are already a summary of your work experience. They can, however, be useful for people who are looking to change careers in order to help brand yourself and position your skills accordingly. or recent grads who are looking for their first “real” job, they tend to be unnecessary.   

If you are considering adding a summary, it’s important to ask yourself 1). if the information you’re providing is something the reader doesn’t know already from looking at your resume and 2). if the information makes you unique versus being a skill that most people have.

 Do briefly summarize why you’d be a great employee and what your goals are

As we said, summary or objective sections are often about summarizing your work experience to make the reason you’re applying obvious to the hiring manager. In the case of new grads, feel free to use this section to mention a couple of unique traits that make you stand out from the rest. Did you hold down a job throughout college, or start a business or found any new clubs or initiatives?

While those accomplishments might not be the same “work experience” you’re now looking for, they can say a lot about your character and why you’d make a great choice for the job. As we’d tell anyone, put what will make you stand out in this section and, above all, keep it brief.

Here are two examples of entry-level summaries:

Good – this example is specific and unique to the individual at hand.

First-generation college graduate with exceptional work ethic and time management skills; worked a minimum of 30 hours a week throughout university while maintaining a rigorous academic course load. Extensive experience in customer-facing positions, sensitive to diverse cultures and personalities, willing to do whatever it takes to achieve goals. 

Not good – this example is generic, anyone could include this on their resume so it does not help you stand out.

  • Excellent verbal, written, and interpersonal communication skills
  • Recognizes the importance of punctuality, organization, and safety guidelines
  • Sensitive to diverse cultures and personalities through experiences in the workplace
  • Advanced computer skills in Microsoft Office, Adobe Creative Suite, HTML, and WordPress
  • Self-motivated and able to work well in a team and independently

Don’t get overly creative with your resume

Unless you’re looking for a creative role in graphic design or branding, your resume shouldn’t stand out simply because of its color palette. This can be distracting and also difficult for ATS (applicant tracking systems) to properly analyze. For example, most ATS are not able to efficiently scan resumes formatted with two columns. Additionally, be sure to leave any photos off your resume.

Do stick to a template (like this one) and keep it clean and easy to read

In just a few seconds of reading your resume, a hiring manager should be able to have some idea of the career you’re trying to pursue and the reason you want to work with the company. Passion and excitement are a big deal when it comes to hiring manager’s assessment of candidates, so understanding why you want a particular job is important. 

Do keep your resume to one page

This is advice we tell all our candidates: If you have less than ten years full-time work experience, keep your resume to one page. No exceptions. Hiring managers understand that young talent (especially recent graduates) will not have much by way of corporate experience to add to their resume, so listing the 100 extracurricular activities in which they participated in college really doesn’t do anyone any favors. 

If you do have a hard time fitting your resume to one page, list only your most recent or most relevant internship experiences and play around with the formatting so everything fits cleanly on one page. And, remember, the amount of real-estate that any one experience takes up on your resume should be directly proportionate to the amount of time you spend doing it and how relevant it is to the job you want.

Pro tip: Always save your resume as a PDF to avoid various operating systems from reformatting your resume.

Don’t overuse industry buzz words

When anyone has a lack of experience, it can be tempting to try to fill the void with industry buzz words or “fluff” that makes it seem like there’s more experience there than what’s reality. While doing your homework on a company and industry is extremely important, do your best to make sure you can explain everything on your resume and be honest about the experience under your belt.

Also read: How to optimize your resume to get past digital screening tools

Do mirror the wording in job descriptions that interest you

Take a look at the job descriptions for the roles you want and pick out phrases that the hiring manager will look for on your resume (of course, if they’re applicable to you). This will help you not only see what’s important to the hiring manager but also what key aspects you should focus on when writing your resume. 

One of the important points to note here is to look at your experience and skills and see what skills are transferable to the roles you’re applying for. Once you know this, set your resume up so that a hiring manager can see this too. For example, if your job title in a past retail role was “Crew Member,” this doesn’t tell a hiring manager how you learned skills that will transfer to your next job. Rather, adding the title “Sales Associate” to your resume is not only a better descriptor of your experience, but also tells hiring managers that you have experience in sales and in customer-facing roles.

Also read: 40+ Powerful Words to Make Your Resume Stand Out

Do demonstrate what you have accomplished 

How does one do this? 1) by quantifying your experience, and 2) by using as many action words as possible. Use numbers to establish the impact you had in your past experiences, to illustrate your scope of responsibility, and to show off how you were most effective. For example, rather than saying “Meet or exceed established store and individual sales and performance goals daily,” instead say, “Critical member of five-person team responsible for bringing home a minimum of $5000 of revenue daily.”

Pro tip: If you get a full-time offer from a summer internship but declined it, put “full-time offer received” next to the role title on your resume.  This way companies don’t automatically assume that you didn’t get the offer.

A few more Dos:

  • Do list volunteer experience.
  • Do list internship experience.
  • Do list extracurriculars & leadership experience.
  • Do have a friend or family member read over your resume.
  • Do list skills that come with a certificate.
  • Do list 1-2 hobbies or interests at the bottom of your resume. It helps humanize your resume.
  • Do use a professional email address.
  • Do include short descriptions of the companies you’ve worked for, especially if they are not household names.
  • Do mention any honors or awards.

A few more Don’ts:

  • Don’t list basic computer skills like Microsoft Office. You want to showcase skills that not everyone has. If you can code in HTML it is implicit that you can use Microsoft Word, so don’t undermine your unique skills by listing the obvious ones.  
  • Don’t include high school accomplishments, focus on what you’ve done most recently.

Topics:

Candidates, Climb the Ladder
Climb the Ladder

How to request to continue working remotely after covid 19

By Scouted.io
By Scouted.io

Are you one of the employees who has been happy working from home and wants to continue to do so? Or are you simply not ready for the amount of contact that will come from returning to the office post-COVID-19 closures?

In April 2020, a poll published by Gallup revealed that “sixty-two percent of employed Americans currently say they have worked from home during the crisis, a number that has doubled since mid-March.” But the question remains whether employees will want to continue working from home post social-distancing; and so far, what we’re seeing is mixed messages. 

As COVID-19 shutdowns begin to lift, employers are considering how they’ll handle the return to the office. A McKinsey study surveyed 100 executives who said they expect “80 percent of their workforce, on average, to be back on-site by September and that 88 percent will be back by December

Depending on the type of organization you work at, flexibility around future work from home policies will likely vary a lot. For those of you whose company WFH policies are less black and white, here are some tips for those who are hoping to have those conversations with their managers and how to get started.

Understand your rights 

It’s important to understand that employers do have the right to require you to come to the office. “If you are reluctant to return to work just because you fear contamination by COVID-19, you may be out of luck unless your employment contract allows you to work remotely, you require child care, or you or your family member has a qualifying disability (Legal Zoom).”

If you are able to justify staying home for one of the reasons listed above, you may have an easier time requesting to remain remote. If not, however, we have a few considerations and tips to keep in mind before having that conversation with your employer.

Decide whether or not you’d *really* be happy continuing to work from home. 

According to a survey recently put out by the Martec Group, only 14% of employees working remotely said they were “thriving” and “loved it.” The same study found that 59% of these employees feel discouraged and do not like working from home, with 27% feeling as though their employer is doing their best to handle the situation and 32% feel as though their company is not handling the situation well. 

Those with teams who will be returning to the office will have to consider if working remotely long-tern is really for them and then also how remote work will look differently being one of the only members to have to call into meetings. 

It’s important not to assume that remote work post-COVID will be the same as remote work during COVID. For one, significant social aspects will be missed (ie. team lunches, happy hours, and daily contact with people); but, possibly, more importantly, remote employees may miss out on important impromptu office conversations or decisions. This will make it much more important for those who choose to stay working remotely to be able to advocate for themselves, to make sure they’re included in the meetings, and asked to be a part of decision-making processes.

Have an open conversation, as early as possible

Even before you’ve fully decided that you’re ready to work remotely for the long-term, having a conversation with both your manager and (if applicable) HR director about your apprehension about returning to work is a good way to readdress the issue again later, knowing more, without any surprises. This way, you can not only get a sense of their openness to allowing employees to remain working from home, and they also learn how you feel early on while the company is still considering what the WFH policy will look like moving forward. 

One of our own Scouted employees who, before the pandemic, worked full-time in our NYC office, made the decision to move closer to family in Ohio. Nicole says, 

“Before I was even totally sure that I was going to move from NY to OH, I thought it would be a good idea to have the conversation with Jax [Scouted Co-founder and CEO] to a) continue the transparency we always had and b) make sure it was something that would work on both ends so that I could plan accordingly if it didn’t. I had first learned that transparency was rewarded with Scouted when in my first in-person interview with the team… I think this gave them the confidence that I would be someone who they could trust to be honest, and also gave them the chance to figure out if that would still work. This building of trust and open communication made it possible for me to feel comfortable enough to have a conversation about working remotely.”.

Nicole Sanfilippo, Account Manager @ Scouted

Also, while it might feel much easier to propose working from home in an email or over Slack, this really is a conversation that should be had over video conferencing instead. So, try to set up some time and ask your manager if you can have a conversation about your post COVID work situation. 

Prove your effectiveness

While it’s one thing to show your manager the most recent statistics about remote work productivity, what they’ll care about most is how effective you can be while working from home. The good news is, the last several months have been a good opportunity for remote workers to show it. 

One idea to show your efficiency to your employer would be to voluntarily track your time. How long does it take you to do certain tasks now from home versus when you worked in the office? List any new projects you’ve been able to start since working from home that you may not have had time for in the office. 

Set yourself up for success

While remote work cultures across organizations vary widely, it’s important to show your manager that you will be just as reliable and successful working from home as you would be in the office. This means showing up on time for every meeting or giving advance notice if meetings need to be rescheduled, participating in meetings, getting work done on time or escalating ahead of time if not, and giving updates on the progress of your work even before you’re asked for one. This may even mean doing what you can to set up an in-home office so you can continue to work without distractions. Whatever the case, showing that you are still very much available and communicative throughout the day will only help to give your managers confidence in the decision to allow you to work from home. 

Anticipate your manager’s questions and concerns

Of course, if you ask to continue to work from home, your manager may have a few questions about how that will work. Some of those questions might be: 

  • How will you attend team meetings?
  • How can the team reach you if they have questions?
  • What will your schedule look like?
  • How will I know that you’re working?
  • How will you stay connected to the team socially?

And while you might not have a clear answer to each of their questions yet, you can do your best to work through the answer to them together or with your direct supervisor. 

Have a plan for if they say no

Now it goes without saying that if you’re considering full-time remote work, it’s important to have that conversation with your boss before making plans that depend on their answer. Of course, if your employer doesn’t think it’s a good idea for you to continue to work remotely for whatever reason, you’re left with a few options: 1). Simply return to the office, 2). Ask to compromise by working remotely part of the time, or 3). Look for remote work elsewhere.

Topics:

Candidates, Climb the Ladder
Climb the Ladder

Scouteds 7 step guide to preparing for your first call with a career coach

By Scouted.io
By Scouted.io

So you have a call with a career coach coming up — or you’re thinking about scheduling one. It’s important to understand how you prepare for your call with a career coach, and what you can expect to get out of it. Read on for several of our tips for prepping for a call with a career coach.

Prepare to tell your story

Of course, you know your story. But having a conversation with a career coach offers a great opportunity to practice sharing your story clearly and compellingly. Not only will this help the coach get a good picture of your background and expertise, but they may also be able to share tips about how to tweak your story to be even more compelling and clear during job interviews. 

Share your elevator pitch

Having a conversation with a career coach is also a great chance for you to practice your elevator pitch. And, if you’re having trouble crafting yours, this could be the perfect opportunity to have a career coach help walk you through it.

Set your expectations

It’s important to understand that while conversations with career coaches can be extremely helpful and provide actionable tips, they don’t guarantee that you’ll land your next job at your dream company. What they can do is provide inside to industries and various role functions as well as the next steps in the career path that may eventually lead you to your dream job. 

Have your updated resume handy and make sure your coach has a copy

It may go without saying, but having an updated resume is a must before speaking with a career coach – so make sure they have a copy. If there are any errors in your resume or any ways you can improve Its layout, they will be sure to let you know. Career coaches also offer a set of experienced and fresh eyes to read over your resume. They’ll be able to tell you if your career progression is clear, and if not, how to make it that way. It may also offer suggestions for how to frame your work experience as it relates to the jobs you’re applying to as well as previous job titles.

Take some time to consider your values, skills, and interests before your conversation

My career coaches can offer many helpful resources, they can’t tell you what your dreams, values, and aspirations are. Only you can know that. So before talking to a career coach, be sure to take some time to consider these for yourself so you can share them at the time of your conversation. Knowing your values and general career goals can help your career coach create an actionable plan for the next steps.

Thinking about some weaknesses that could come up and ask your career coach how to best frame them during an interview. 

Prepare your questions

Don’t make the mistake of showing up to your career coaching session without a list of questions on hand. This will be the best way to ensure you get exactly what you need from a session with a career coach. These can range anywhere from big-picture, theoretical questions, to practical and specific questions like how to format your resume or connect with someone for an informational interview.

Take notes!

This goes without saying, right? Even if your coach says they’ll follow up with a recap of your conversation, it’s a good idea to record the pieces of advice or thoughts that stuck out to you during your discussion.

Expect to leave the conversation with goals, action items, and homework

It’s important to understand that a career coach’s job is not to find you a job, but rather to give you actionable and productive steps towards furthering your career. So expect to have your work laid out for you. While meeting with a career coach won’t make your dream company offer you a dream job, you will certainly receive strategies for creating a great target list of companies and concrete steps to take to get you closer to the path you envision.

Ready to talk to a career coach? Scouted can help. 

Topics:

Candidates, Climb the Ladder
Climb the Ladder

How do i handle a pay gap with my company

By Scouted.io
By Scouted.io

Women earn less than men in almost every occupation.

Even if you account for differences between men and women’s occupations, marital status, college major, hours worked and other criteria, women still earn about 7% less than men in their first year post-graduation, according to an analysis by the nonprofit American Association of University Women. Ten years after college, that gap jumps to 12%.

A recent McKinsey report shared that more women are working in senior positions, but it is still difficult for women to move up from entry-level jobs into higher roles: “For every 100 men promoted and hired to manager, only 72 women are promoted and hired,” the report said, which affects the number of women being promoted to higher positions in the corporate pipeline.

What’s more, is that fewer women being promoted directly affects the number of women in leadership roles and the c-suite, which leads to less-diverse corporate cultures and a wider pay gap over the course of a woman’s career.

It’s difficult to point to a single root factor for the gender wage disparity, be it gender biases, lack of representation and diversity in leadership, or simply the leap to overcome societal “norms,” and many of the reasons for the gender wage gap are out of an individual employees control. 

There are, however, several tools women can leverage to assure their pay is equal to that of their male counterparts. 

Ask, ask, ask

According to a study by Zoro, although more than half of employees said they were somewhat or slightly comfortable asking for a raise, 12 percent said they were not at all comfortable, and women were twice as likely as men to report a total lack of comfort.

Even if you believe your work to be outstanding and noticeable by management, if you haven’t gotten an annual raise or feel as though you’re not making as much as you deserve, it’s important to remember that those who ask, get. So whether you feel completely comfortable having a conversation about compensation with your manager or you’d definitely rather not, it’s important to the resources at your disposal so you can feel confident having an open, face-to-face talk about wage equity and/or negotiating a raise.

Back it up… with science!

There are two approaches you should take when backing up your request for more money from your manager: internal data and external. 

Internal

“Ask your manager how pay ranges are determined — do they have explicit “pay bands” that everyone at a given level would fall into? If so, where are you in your current band? If you’re asking for a promotion, what band should you fall into if they give it to you?

If they don’t use pay bands, ask them where your position falls relative to others in the company.”

If you’re able to, also try to quantify the work you do for your company, You may or may not be directly responsible for bringing in revenue, but you should be able to show how you position adds value to the company and how you’ve either take on more responsibility, gotten better at what you do, or have increase the value you contribute. 

External

There are plenty of external resources at your fingertips to use for researching the average pay for someone in your position, location, at your company type, with your level of experience, and training. If you work for a university or a public company, some of the salaries are going to be public information. Or, there may be an association for your particular industry that offers surveys about salaries. One can also have conversations with peers and network to compare the salary they had when in a similar position as you. These could be past coworkers, mentors, and connections made at events or even LinkedIn. 

Ellevest shares that a good way to start those conversations could sound like this:

“I was wondering if you might be open to talking about salaries with me. Can I tell you how much I make, and you can let me know if you think that sounds reasonable for our industry?”

Learn about the equal pay act

This act prohibits employers from paying women less than their male counterparts when they have the same amount of experience. If you believe you’re being discriminated against based on age, gender, or disability, the best thing to do is to contact the US Equal Employment Opportunity Commission (EOCC).

Seek a solution

If you do find a pay disparity between you and your coworkers, it may be tempting to have a talk with your manager that focuses more on the injustice of the situation rather than finding a solution. That’s not to say your frustrations aren’t justified. But at the end of the day, your goal is to close the pay gap, and that doesn’t happen without finding a solution. 

Krawcheck, co-founder and CEO of women’s investment platform Ellevest, advises that when you approach your boss, you should view the process as a collaboration. “I found what works for me to be fact-based, unemotional,” she says. “Approach it as a collaborative problem to be solved. Because if you are not paid what you should be, the company risks losing you.”

Negotiate for More Responsibility

You may feel as though you’re being overlooked for a lot of big projects at work. If that’s the case, instead of asking for a raise right away, you could try asking for more responsibility. Ask to be put on the teams that are doing bigger projects, or to do an additional project on your own. Ask about training opportunities, and, if not, try taking an outside course or workshops to gain more skills and knowledge.

Remember, you can negotiate more than your salary

Compensation packages are made up of many different components and what was once a priority when you started working at your company, may not be as much of a priority, now. Even if your boss says he or she is unable to raise your salary, there are other benefits you can negotiate that have monetary value. More stock in the company, additional healthcare coverage, paid time off, commuter benefits, educational benefits, gym memberships, and more. Decide which benefits would be the most important and be ready to bring them up when you speak with your managers. 

Consider Your Options

If, after doing your research and having a face-to-face conversation with your employer, you’re still not getting the raise you deserve or other forms of compensation such as extra vacation time, bonuses, etc., it may be time to start considering other options. There are other companies that will value your experience and skills and be willing to pay you the salary you truly deserve. 

Topics:

Candidates, Climb the Ladder
Climb the Ladder

Resume tips for career changers with summary section template

By Scouted.io
By Scouted.io

Shifting careers is usually a challenge, even before 2020. One of the biggest hurdles career changers face is being able to show hiring managers how their past work experience will help them to be successful in their new role.

Did you know hiring managers only spend an average of 6 seconds reading each resume? That being the case, career changers must learn how to stand out and share their story well.

Want to know how to get started? Keep reading below.

[Read to the end to grab our Career Change Summary template]

First,

Understand what hiring managers are looking for

What do hiring managers want? Someone who can do a job and do it well. And, considering that recruiters sort through hundreds or thousands of resumes before they invite anyone to interview, you don’t want to be the one to make them connect the dots between your previous experience and what’s required for the job you want. Rather, you’ll have to paint a clear picture of what you’ll be able to do for the company. 

You can do this best in two ways:

Take stock of your transferable skills

Take a close look at the job description and do your best to mirror its language in your resume (as much as you honestly can). This not only helps hiring managers to connect the dots between your previous experience and the job you’re after, but it will also help you to get past digital screening tools looking for certain words on resumes. 

Quantify your experience

Like we said, hiring managers will only interview someone who can be effective and do the job well. The best way to prove this is by sharing that you have a track record of being effective in your past roles. The good news is that you don’t need to be a finance professional or in a management role to quantify your work experience.

Not sure how to quantify your experience? Start with these questions:

  • How much did you do?
  • How often did you do it?
  • What were the tangible results, and over what period?

Here are a few examples of statements that quantify work experience:

  • Managed public relations communications, including 100+ press releases and 10 media kits, for 10 clients in the financial services industry
  • Reviewed 25 article submissions per day and narrowed down to the top two for publication in the next day’s newspaper.
  • Launched a six-month capital campaign resulting in $8.2 million in donations, a 30% increase from the previous year’s campaign.

Write a summary section at the top of your resume

For the average job-seeker, a summary section can often be a redundant and poor use of valuable space. For the career changer or those with a non-linear career path, however, a summary section can be a valuable asset. A good summary section will be a great resource when it comes to owning your narrative and branding yourself.

Also, it’s important to be sure that the most important words in your summary section stand out. 

You can do this in two ways:

  • Bold certain words or phrases in your summary section that you believe are the most important for the hiring manager to see as they skim through your resume. 
  • Include a “Core Competencies” or “Skills” section beneath your summary (these should also be in line with your transferable skills).

Overall, your summary section should follow this format:

  • Top: List three descriptions of who you are, ie. “Political Campaign Professional, Business Operations, Account Management.
  • Middle: Briefly quantify your experience to demonstrate your impact.
  • Bottom: List key skills or competencies that align with your transferable skills.

Here are a couple of examples of great summary sections that you can take and make your own:

Political Campaign Professional | Business Operations | Account Management

Dynamic and motivated professional having launched a six-month capital campaign resulting in $8.2 million in donations, a 30% increase from the previous year’s campaign. Built and managed cross-functional teams of 10 or more individuals, demonstrating exceptional communication skills, and making critical decisions during challenges. Instrumental in managing a pivotal business shift during a period of crisis. An adaptable and transformational leader with an ability to work independently, creating weekly presentations, and gathering data for weekly, monthly, quarterly, and annual business reports.

Social media expert with expertise in the creation and management of social media strategies and campaigns for global retail organizations

  • Extensive experience in the commercial utilization of multiple social media channels including Facebook, Twitter, and YouTube.
  • Build out successful social strategies that increase brand awareness, promote customer engagement, and drive web traffic and conversions. 
  • Earned a degree in psychology and strong business acumen, bringing a customer-focused approach to online and social marketing.

Give the most resume “real-estate” to the most relevant work experience

For someone with a more traditional career progression, we would typically tell them to give the most space on their resume to the roles they’ve had most recently as they would likely be the roles that have the most relevant experience. 

For those changing careers or with non-linear career paths, however, we recommend giving more detail for the roles that are the most similar (or have similar responsibilities) to the type of role you’re now looking for. 

Pro tip:

Don’t leave any important information for the second page of your resume (if you have one). There’s a decent chance a hiring manager won’t make it to the second page of your resume, so make sure whatever is most impressive about you shows up on the first page. Did you have a great education? Put it on the first page. Have a job several years ago with a lot of relevant responsibilities? Put it on the first page.

Last but not least,

Own your narrative

Tell your story so the recruiter has no choice but to leave with the impression you want them to have about you. Before writing or editing your resume, make sure you have a clear understanding of the picture you want to leave the hiring manager – one that paints you as the perfect candidate for the job because of your varied experience, not despite it.

Click here to download Scouted’s Career Change Summary Templates

Topics:

Candidates, Climb the Ladder
Climb the Ladder

11 things negotiate salary

By Scouted.io
By Scouted.io

This year, companies may or may not be working with the same budgets they had last year. And that being the case, salary negotiations may not get you as far as they used to. The good news is, when you’re considering a new job offer, there’s a lot more you can negotiate other than your take-home pay.

Salary negotiations aren’t simply about the dollar amount on your paycheck each month. Your benefits can also play a huge part in your post-job-offer negotiating. Once an offer is made, it’s almost never in your best interest to accept it right off the bat. Although there are real dangers of over-negotiating your salary and benefits, having a few requests probably won’t put your new employer over the edge.

If you’re wondering what you should bring up during your negotiation of benefits, you’re in luck. We created a short list that you can keep in mind when it comes time to asking for elements in your compensation package other than the digits on your paycheck.

Professional development

Professional development: It’s a buzz term, sure, but it’s also an essential tool in an employee’s personal and professional growth and potential output. In many industries, like medicine, law, and education, individuals are required to participate in continuing education courses to maintain their ability to practice. This is because continuing education isn’t just a way for you to stay up to date on industry trends and new findings – continuing education ensures that you can do your job the best you possibly can.

Also read: Why Companies Should Offer Employees Mentorships, Certifications, and Personal Growth Opportunities

Phone allowance

Say you’re taking on a new sales role where you’ll be using your personal phone to make a lot of calls. While some employers are turning to a BYOD (bring your own device) policy, you may be able to ask for a small amount of compensation for your time spend on your phone for your job. Dig in and see what your employer’s policy is, you may be able to keep a few dollars in your pocket come your next phone bill.

Transportation reimbursement

Whether you take the train, rent a lime bike, or drive into work, you might be able to ask for transportation reimbursement.  You’ll need to do the math and make a logical argument to your boss before asking. And if you get a yes, definitely keep your receipts in case of any discrepancy. All in all, this could be a great way to save some cash at the end of the day.

Your title

Even if you’re not able to start your first day with a “better” title, you might be able to negotiate a new title once you pass your probationary period. Even if it seems nit-picky now, this could mean a world of difference to the next employer (should there be one) who looks at your resume.

Vacation time

Like any negotiation, asking for more vacation time will require some give-and-take. Why not ask your boss if they would be okay with adding an extra week to your vacation time if certain high-level goals are met during the year? That way, both of you get something out of your superior work ethic.

[sc name=“Newsletter”]

Work from home/remote

Even if you’re not able to negotiate on the dollar amount of your salary, you might be able to shave a little bit off the cost of your commute one or two days a week. Even if you’re currently working from home during the COVID-19 pandemic, offices may not stay that forever. Try to get clarity on your employer’s plan to return to the office and then decide if you’re comfortable working in an office setting again. If you’re able to prove that you’re an effective employee both in and out of the office during your probationary period, why not ask your boss for work from home flexibility?

Also read: How to Request to Continue Working Remotely After COVID-19

Childcare reimbursement

Unless you have a stay at home parent or you plan to have a “Bring your kids to work” day every day, you’re going to need to fork out a good amount of cash for some form of childcare. Many employers these days will offer to pay a portion of your childcare costs so be sure to ask!

Educational opportunities

What employer doesn’t want their employees to be continually growing and getting better at their jobs? Ask your employer to help you do just that and sponsor you to attend a workshop or conference. Of course, this will actually need to be relevant to your job (no free trips to Comicon here). But if you’re able to convince your boss that this would be good for you and the company as a whole, they shouldn’t have a problem with paying for some continuing education here and there.

Mentoring Opportunities

Similar to educational opportunities, your goal here is simply to get better at your job and grow within your role. Your boss may be willing to set you up with a mentor with whom you can learn and meet regularly for feedback and instruction.

Equity

If you’re joining an early stage startup, owning a share of equity will most likely be a very real part of your compensation package. The amount of equity you have can directly affect the size of your paycheck. That being said, it’s important to do your research on the size of startup you’re joining and their funding, their business model, and the team you’ll be working with.

Severance package

A severance package is what you can expect to receive if you’re let go from a job for no fault of your own. Having one defined in your contract is a good idea to make sure you and your employer are on the same page in case, for whatever reason, the job doesn’t work out down the line. Do your research on what a typical severance package looks like for someone in your position with similar years of experience.

Of course, negotiating each and every item on this list will probably send the message that you’re not exactly taking the job because you believe in the company mission. Again, be careful to not over negotiate your compensation, but do your best to make sure you’re being given what’s fair based on your experience and role at the company. 

Got any questions about salary and benefits negotiations? Leave them in the comments below and the Scouted team will do our best to answer!

Topics:

Candidates, Climb the Ladder
Climb the Ladder

Introduction scout the future of recruiting series

By Scouted.io
By Scouted.io

The recruiting industry has faced numerous changes this year. Many firms, both large and small, cut their people teams amid the COVID-related financial downturn, companies eliminated budget for outsourced recruiting efforts, expanding teams has taken a backseat to more immediate company matters; at the same time, new HR technologies continue to emerge and, with an increasingly remote workforce, there is a growing need for innovative talent acquisition and interviewing tools.

At Scouted, we are at the forefront of internal talent conversations at companies of all sizes and across myriad industries. We share an intimate seat alongside seasoned executives where we have the opportunity to analyze hiring needs and offer guidance to teams as they strategically expand their teams.

To no one’s surprise, since March, the needs and considerations of our partner companies have shifted, and the way companies and managers are approaching hiring is new terrain for all of us involved in the process.

We’re constantly thinking about the infrastructure, resources, and expertise we have on hand and how we can deploy these assets in new ways to help an even broader spectrum of people and companies.

In that vein, we are launching a multi-part series centered around the future of recruiting. Over the next several weeks, Scouted will partner with like-minded experts in the recruiting field to share pertinent and relevant information with our community, so that our candidates and partner companies alike can make informed decisions about their 2021 talent strategy.

This multi-week series will offer readers an overview of the current state of the recruiting business, as well as dive into three primary topics of interest, including:

  • The importance of AI technologies in recruiting
  • The ins & outs of recruiting for a remote workforce
  • Why companies might consider outsourcing recruiting efforts 

Our goal is to share our wealth of knowledge — and our network of talent and recruiting experts — with our community so that you and your team can prepare for what’s ahead, whatever that means for your business right now.

Topics:

Candidates, Climb the Ladder
Climb the Ladder

The recipe for effective and lasting networking

By Scouted.io
By Scouted.io

As we are stuck inside and all go into our baking/cooking phase, I wanted to provide you with my favorite recipe for effective networking that will open you up to many opportunities and a great support network.


Ingredients

  • A bright and curious mind
  • Research skills
  • Willingness to reach out to individuals
  • Consistent follow-up
  • Ability to take actions based on advice 
  • Gratitude and appreciation/thank you notes
  • Optional: strong network connections through school or work.

Directions

  1. The first step in this recipe is to have a bright and curious mind with determination and grit. This is the hardest ingredient and the most foundational. Consider it your starter. Combine this with the willingness to reach out and thoroughly mix it in. 
  1.  Once you have done so, put that aside. Now, bring out your research skills/internet and start researching individuals that works in areas of interests or have a story you are interested in. This is easier with the optional strong network but it is doable either way.
  1. Combine the starter with the results of your research and reach out to the individuals. Each reach-out should be as unique as its recipient, based on the research. Someone from your field of interest will get a different outreach than someone whose story interests you. 
  1. Some of your reach-outs will start to form those networking relationships and some will not. Once you see that your effort has risen to the stage of having scheduled time to talk to the person, read more about their background and any writings they have published.  Have interesting, personalized questions in addition to general ones. Take great notes about the call. Ask for ACTIONABLE steps so you know what you have to do. 
  1. You are almost done. Once the call has occurred, take some time to research the actionable step they gave you. Within 24 hours, send a detailed thank you note. Detailed what you really loved about the call and also the research you have already taken based on their advice. There is no point of their advice if you don’t follow through on it. 
  1. Last but definitely not least, occasionally sprinkle consistent follow-ups. People want to know how the time they have invested in you has turned out. Reach back out to them occasionally to let them know how you are doing. You should not only be reaching out to them when you want something from them. By consistently following up, you are keeping yourself in their minds so when an opportunity comes up, you will be the first in their mind. If they know other resources for their new stage or new path, you will be first on their mind. 

The hardest part of all this, especially for me, is gathering the courage for that first reach-out. How do I do so without seeming like I am only using them because I need something. That is the thing, we all need help at one time or another; needing something is the impetus to build a network. What I did was create a list based on how much I felt the connection would help me develop as a person and in my career. I reached out as practice to those whom I felt were people I would like to know first; often these were individuals who were younger and still trying to figure out their paths. I tested out methods and messaging before reaching out to those with whom I felt substantial conversations about my career or life choices could be had. 

In the three years at Scouted, I went from 231 LinkedIn connections to 869; over 90% of them, I have spoken to in person or over the phone. Every year, I take some time at the end of the year to send cards to 134 people who are continuous mentors to update them and let them know how much I appreciate the relationship. 

Go form those meaningful relationships and happy networking!

Topics:

Candidates, Climb the Ladder

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