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Sprint

Monday May 12, 2008

Sprint Subscriber Numbers Dwindling

Bucking the trend set by AT&T and Verizon, both of which were boosted by their respective wireless businesses in Q1, Sprint Nextel managed to lose a million subscribers in the quarter.

InformationWeek reports that the third-largest US cellco now has 52.8 million customers and expects subscriber numbers to keep falling, at least through Q2.

Sprint has had major problems since it bought Nextel in 2005, and the rumors that it's trying to unload its Nextel unit can't be helping the situation. Neither can the rumors that Sprint itself is a takeover target, including reports last week that Deutsche Telekom might want to acquire Sprint and merge it with its T-Mobile USA unit.

Wednesday May 07, 2008

Sprint, Google Cozy Up for Search, Maps

Nearly lost under the weight of the news stories detailing Sprint's new WiMAX partnership with Clearwire and other industry heavyweights was the announcement that the cellco has named Google as the default search engine on its Internet-enabled handsets.

Google_mobile_search 5-07.jpgFierce Mobile Content reports that the newly expanded partnership calls for some Sprint phones to feature Google Maps, one-click access to Google search and location-aware maps and search. Sprint has also agreed to provide its subscribers with easier and better mobile access to Google's YouTube video site.

Monday May 05, 2008

Does Deutsche Telekom Want to Sprint Ahead?

sprint.jpgOne takeover bid falls apart, another one is rumored to be in the works. Shares of Sprint rose early this morning due to a number of reports that German telco Deutsche Telekom is looking at it as a potential takeover target.

According to Bloomberg, reports of DT's interest first surfaced in Der Spiegel over the weekend.

Deutsche Telekom owns Sprint rival T-Mobile USA. A merger of the two would result in a wireless operator that would give AT&T a run for its first-place market share.

If the reports are true, what are the chances of such a deal actually surviving the gauntlet of antitrust issues?

Monday Apr 21, 2008

Sprint Mobilizes Football Fans on Draft Day

football_JIU.jpgIf you want to see just how unlimited your unlimited data plan truly is, Sprint is giving you the opportunity next weekend with its live stream of the NFL Network's broadcast of the NFL Draft on April 26 and 27.

To keep you occupied while the teams seemingly take forever to make their picks, Sprint has some other Draft-related content including player blogs, text alerts so you know when your team makes its picks, a Draft tracker with live updates so you know when to tune back in, interviews, player bios and analysis.

(Image credit: Jupiterimages Unlimited)

Sprint Will Punish Partners Who Violate Consumer Rights

Sprint apparently wants to keep mobile content providers honest, particularly those offering their wares off-deck. RCR Wireless News reports that Sprint told aggregators who provide direct-to-consumer content that they will be penalized if they violate the guidelines from the Mobile Marketing Association. These violations include charging too much for subscription services, not allowing consumers to easily opt-out of a campaign and a couple dozen more.

The policy reportedly went into effect on April 1. Content partners who have numerous transgressions might find themselves not receiving any of their expected revenue share or losing the short code for their text-message campaign. Understanding the value of positive reinforcement, the carrier might up the revenue share for partners who don't stray from the guidelines.

Sprint Selected as Pope's Wireless Provider

In a release issued Friday, Sprint said it was chosen by the Archdiocese of New York to provide "critical communications support" for the Pope's visit to New York City, including 600 Sprint phones featuring Nextel's push-to-talk service, MediaPost reports.

Of those, "40 phones will be used by the Elite Fleet, including the Pope's Caravan, all Cardinals and the Vatican VIP personnel," Sprint's release said.

As the MediaPost report wryly noted, however, "nothing short of a miracle will keep Sprint from hemorrhaging subscribers. The company has already said it expects to lose 1.2 million customers in the first quarter of 2008 and a similar amount in the second quarter." Ouch.

Tuesday Apr 01, 2008

Sprint to Reward Employees for Retaining Customers

In an ominous reminder of AOL's infamous You-Can't-Cancel policies, Reuters reports that Sprint, fighting to retain customers, is changing employee bonus plans to double the importance of stopping cancellations, a filing with the Securities and Exchange Commission showed on Tuesday:

Customer_Service_Clipart.jpg

"A short-term incentive plan for company officers sets performance targets for the last three quarters of the year. Churn, or cancellations, counts for 40 percent of the target, while two measures of cash flow and earnings were weighted at 20 percent each and customer care calls were weighted at 20 percent."

Back in February, the weighting of churn was 20 percent. The report listed the rest of the breakdown: 30 percent of the incentive was based on a measure of operating income, the number of calls for customer care was 30 percent, and a type of subscriber additions was 20 percent.

So if you're looking to cancel your Sprint plan, steel your nerves, pour yourself some strong coffee, and pull up a chair; it could be a long phone call.

(Image credit: Clipart.com)

Friday Mar 21, 2008

Sprint to Offer Direct MySpace Access

Sprint has become the first wireless carrier in the U.S. to offer customers with Web-capable phones direct access to MySpace Mobile on its wireless portal, according to MediaPost.

The agreement between the two companies lets users edit MySpace profiles, view and add friends, post to blogs, and exchange MySpace messages, among other things, via a direct link from Sprint's mobile deck at no extra cost, the report said.

But "Sprint's MySpace advantage may be short-lived, however, as the social networking site plans to announce similar direct-access arrangements with other wireless carriers in the coming weeks," according to the article. "By saving mobile users from having to type in the MySpace WAP address, the company aims to boost traffic to the mobile site."

We've seen this kind of thing before, such as for Facebook on the LG Rumor, also on Sprint, that this author reviewed for PC Magazine.

Tuesday Mar 11, 2008

Mogul Is First Sprint Phone To Get EV-DO Rev A Upgrade

HTC_Mogul.jpgSprint has become the first US mobile operator to offer faster wireless speeds over an EV-DO Rev A wireless network. According to PC World, this marks the first time mobile users in the US will see a "meaningful" increase in speed.

Unfortunately for most, access to the EV-DO Rev. A network is only available to folks with a Sprint-branded HTC Mogul touchscreen smartphone who download the upgrade patch.

The current EV-DO high-speed cell phone network delivers speeds of 400 Kbps-700 Kbps. Rev. A increases the speeds to 600 Kbps-1,400 Kbps, PC World says.

Monday Mar 10, 2008

CNET: Sprint and Nextel Could Split

CNET News has the details on some juicy Sprint-Nextel rumors. Seeking Alpha is reporting that Sprint has hired Morgan Stanley for a possible spin-off of its Nextel brand, the report said. That wouldn't be huge news in and of itself, since the tech industry widely considers the 2005 merger to have been a huge mistake.

Sprint_Nextel_Split.jpg

More surprising is that The Kansas City Star said that Merrill Lynch analysts are predicting that Deutsche Telekom, owner of T-Mobile USA, is considering buying Sprint, according to the report. It would be very strange if a GSM carrier bought a CDMA carrier—the last thing Sprint needs is to be involved in another situation with two incompatible cellular networks.


Previously

Sprint Joins Flat-Rate Party with 'Simply Everything'

Sprint to Leave DC, Switch Headquarters to Kansas

New Sprint CEO Cleans Management House

Sprint Goes for Touchdown with Super Bowl Coverage

Sprint to Close 125 Stores, Cuts 4,000 Jobs

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