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CUSTOMER SERVICE REPRESENTATIVE

Jonesbororealtycompany, Saint Paul, MN, United States


Overview Jonesboro Realty Company is a leading real estate firm in Jonesboro, AR. We specialize in providing top-notch real estate services to our clients, including buying, selling, and renting properties. Our team is dedicated to providing exceptional customer service and building long-lasting relationships with our clients.

Job Title: Customer Service Representative

Company: (Remote)

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our clients and assisting them with their real estate needs. This is a full-time, permanent position with opportunities for growth and advancement within the company.

Key Responsibilities

Greet and assist clients in person, over the phone, and via email

Respond to client inquiries and provide accurate information about properties, services, and processes

Schedule appointments for clients to view properties

Maintain and update client databases and records

Follow up with clients to ensure satisfaction and address any concerns

Collaborate with other team members to ensure a smooth and efficient customer service process

Stay up-to-date with industry knowledge and company policies to provide accurate and timely information to clients

Assist with administrative tasks such as filing, data entry, and preparing documents

Handle and resolve any customer complaints or issues in a timely and professional manner

Qualifications

High school diploma or equivalent required; college degree preferred

1-2 years of experience in customer service, preferably in the real estate industry

Excellent communication and interpersonal skills

Strong problem-solving and decision-making abilities

Proficient in Microsoft Office and other relevant software

Ability to multitask and prioritize tasks in a fast-paced environment

Knowledge of real estate processes and terminology is a plus

Must be able to work flexible hours, including evenings and weekends, as needed

Benefits

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Opportunities for growth and advancement within the company

Positive and supportive work environment

If you are a dedicated and customer-focused individual with a passion for the real estate industry, we encourage you to apply for this exciting opportunity to join our team at Jonesboro Realty Company. We look forward to hearing from you!

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