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Maintenance Supervisor - Savoy

Nicsa, Charlotte, NC, United States


Job Overview
Maintenance Supervisor – Savoy
Location: Charlotte, North Carolina
Type: Full Time
Internal Number: R0185916

Job Description Summary
Oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

Responsibilities

Assist and complete work orders generated from resident requests, diagnosing defects and performing repairs in accordance with policies, procedures, safety standards, and code requirements.

Oversee and complete the make‑ready process to prepare vacant apartment homes for leasing and new move-ins, including pre‑move‑out inspections, punch lists, scheduling vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting finished work.

Develop and maintain standards for the cleanliness and overall appearance of community grounds, amenities, building exteriors, unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other common areas.

Periodically inspect work performed by service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.

Inspect work performed by contractors, vendors, and other service providers to verify that materials and services meet quality standards, scope, and specifications.

Maintain inventory of spare parts and maintenance materials and coordinate with the Community Manager to order supplies and tools within budgetary guidelines.

Execute monthly preventative maintenance procedures outlined in the Policy and Procedure Manual.

Assist the Community Manager in developing budgets for regular repair and maintenance and capital projects.

Support cost‑cutting and expense control programs by fixing rather than replacing parts when possible, avoiding waste of materials and supplies, and using tools and equipment appropriately.

Conduct scheduled safety meetings, keep MSDS sheets current, and stay up to date on OSHA and other safety-related regulations to ensure community compliance.

Demonstrate customer service skills by treating residents and others with respect, answering questions, responding sensitively to complaints, and completing work orders with efficiency and urgency.

Basic Knowledge & Qualifications

High school diploma, GED, or related experience and training.

Experience in property management maintenance, building maintenance, or related trade.

Must personally possess hand tools unless prohibited by law and must be proficient in safe use and maintenance of hand tools, power tools, user‑moved aids, mechanical equipment, and measuring devices.

Ability to apply logical thinking to identify and correct problems.

Proficiency in customer service and interpersonal communication to interact effectively with residents, clients, team members, and other contacts.

Ability to read, write, and communicate effectively to represent company management and answer questions related to operating policies.

Proficiency in internet, word processing, spreadsheet, and database management programs; property management system experience preferred.

Mathematical skills sufficient for basic arithmetic, decimals, and fractions for financial, administrative, and legal documentation.

Specialized Skills

EPA Type I and II or Universal certifications if required to work on a sealed HVAC system, test system pressures, or handle refrigerants.

All certifications required by state and local jurisdictions.

Valid driver’s license to operate a golf cart on the property, if applicable.

Travel / Physical Demands

Stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas for extended periods.

Work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.

Ability to push, pull, lift, carry, or maneuver weights up to 25 pounds independently and 50 pounds with assistance.

Local, routine travel for business meetings, training, or other duties may be required.

Work a flexible schedule, including on‑call duty during evenings, weekends, and holidays.

Compensation & Benefits
Hourly range: $32.00 – $34.00.

Additional compensation may include eligible quarterly or annual bonus programs for corporate positions, and weekly, monthly, or quarterly bonuses for onsite property positions.

Medical, Dental, Vision, and Disability & Life insurance (low or free basic employee medical costs; discounted after 3 and 5 years of service).

Paid Time Off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires (birthday off after 1 year of service); additional vacation accrues with tenure.

On‑site housing discount for qualifying team members subject to availability.

6‑week paid sabbatical after 10 years of service (and every 5 years thereafter).

401(k) with company match up to 6% of pay after 6 months of service.

Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).

Employee Assistance Program, critic illness, accident, hospital indemnity, pet insurance, and legal plans.

Charitable giving program and benefits.

Benefits for full‑time employees; for union and prevailing wage roles, compensation and benefits may vary due to agreements or local authority.

Important Notice
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging; all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.

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