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Community Manager - VOX

Nicsa, Los Angeles, CA, United States


Overview

Community Manager - VOX at Greystar in Los Angeles, California. Job type: Full Time. Internal Number: R0182512.
Job Description

Manage the day-to-day operations of an assigned property, including leading the team, daily activities, and resources to meet budgeted financial and operational goals.
Ensure operation complies with Company policies and applicable housing laws and regulations.
Responsibilities

Provide input into the development of budgets by analyzing financial statements, marketing information, and operational reports to establish performance patterns.
Meet targeted revenues by setting rent rates, collecting payments, posting them timely, and preparing monthly financial status reports.
Approve vendor invoices, manage insurance certificates, code charges, and coordinate with vendors, accounting, and owners as needed.
Control expenditures within approved budgets and manage petty cash.
Oversee lease enforcement, applicant screening, renewals, inspections, notices, evictions, and late fees as permitted by the lease terms.
Analyze market trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
Promote resident satisfaction and retention by addressing complaints and service requests promptly; ensure maintenance standards are met.
Conduct regular property inspections to maintain safety, cleanliness, and appearance; supervise staff hiring, orientation, training, and performance.
Assist in managing client/owner relationships, provide property performance updates, and respond to owner requests.
Complete accounting, financial, administrative, and other reports; perform other duties as assigned.
For California: manage lease processes using the California Lease File Checklist to ensure documents are complete and compliant.
Qualifications

Bachelor’s degree preferred in Business Management, Real Estate, or related field.
4-6 years of relevant property management, sales, marketing, and customer service experience to manage day-to-day operations, resolve issues, and lead a team.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict resolution, and customer service skills.
Detail-oriented and self-motivated with the ability to work independently or as a team leader.
Specialized Skills

Licenses and certifications as required by state/local jurisdictions.
Valid driver’s license to operate a golf cart on property; ensure on-site staff with access to drive also have valid licenses.
Proficiency in word processing, spreadsheets, database management, and property management software (preferably Entrata, Yardi, and/or OneSite).
Supervisory skills to hire, lead, direct, evaluate, and manage staff, including maintenance personnel.
Travel / Physical Demands

Office environment with possible exposure to outside elements; must be able to access all property areas.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Occasional local travel for deposits, training, or outreach events.
Compensation

The annual salary range is $100,000 - $110,000 (Los Angeles, CA).
Additional Compensation & Benefits

Corporate positions: potential for quarterly or annual bonuses based on performance.
Onsite property positions: potential for weekly, monthly, or quarterly bonuses.
Robust benefits including medical, dental, vision, disability & life insurance; Paid Time Off; housing discount for onsite team members; sabbatical program; 401(k) with company match; parental leave and fertility benefits; Employee Assistance Program; and more.
Notice

Greystar will not request banking details during interviews. If you receive suspicious requests, report them to AskHR@greystar.com.

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