Remote Service Desk Analyst – 2nd Shift – Bilingual

CAI is looking for a Service Desk Analyst to provide Level 1 technical support to users in a fully remote setting. Responsibilities include troubleshooting hardware and software issues, ensuring excellent customer service, and maintaining accurate documentation of support requests. The position requires 6-12 months of relevant experience and a High School Diploma. This role offers $18.00 per hour, with benefits including medical, dental, and 401k access.
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