Remote Bilingual Service Desk Analyst - Level 1 IT Support

CAI is looking for a bilingual Service Desk Analyst to provide Level 1 technical support remotely. Responsibilities include handling requests from users, troubleshooting IT issues, and ensuring excellent customer service. Ideal candidates should have at least 6-12 months of experience in a service desk role, a High School Diploma, and strong communication skills. This is a full-time position with a pay of $18.00 per hour and benefits including medical, dental, and 401k.
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