Remote Bilingual Service Desk Analyst - Level 1 IT Support

CAI is seeking a Service Desk Analyst to provide full-time, remote technical support. Responsibilities include addressing and resolving technical issues for users via phone, email, or chat. Candidates should have 6-12 months of customer service experience, a High School Diploma or GED, and strong troubleshooting skills. The position offers a pay rate of $18.00 per hour, with benefits including medical, dental, and vision insurance, as well as 401k access.
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