It was toward the end of the day, late last year, when Mary's phone rang. She recognized the name on the display as someone from human resources. Right then, she knew the rumors circulating were true: She was going to be laid off. The former magazine editor watched the phone until it stopped ringing. Mary decided that if she was on her way out, she'd finish what she was working on, tie up a few loose ends, and prepare to leave the building. When the phone rang again, she picked up. As she suspected, HR summoned her downstairs ...

continued....

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