Remember the NYU snafu in which one of their sophomores accidentally hit reply all to almost 40,000 students asking them to complete a tax form?

Well, if there’s anything we can learn from the error as we look back at the last 12 months, it’s one way to avoid personal embarrassment.

Nathan Zeldes, founder of the Information Overload Research Group, told The Wall Street Journal, “That button is responsible for more pain and suffering, except for the red button that launches the nukes.” Read more