“Any time you put on an event of this magnitude, you have your challenges,” Goodell said in a statement. “We apologize to those fans that were impacted. We are going to work with them and we are going to do better in the future. We will certainly do a thorough review and get to the bottom of why it all occurred, but we take full responsibility for that as putting on this game.
In addition to their free tickets for next year’s game, fans received triple the face value of their 2011 tickets, free merchandise, food and beverages and had a chance to go on the field at Cowboys Stadium after Sunday’s game.
Assuming their is a Super Bowl XLVI, this is a great first step in making up for yesterday’s debacle. All that’s missing is airfare and hotel for Indianapolis.